Glen Waverley Apartments

"The location of the hotel is very convenient, the train station is a few steps away, the parking is also very convenient, and there is direct access to the elevator. When checking in, it was difficult to find the office. The old gentleman who checked in was thoughtful and explained in detail. There is no air conditioner in the bedroom, and the bedding is only blankets. However, after communicating with Ctrip, and accompanied by the old gentleman, I found a heater and more blankets in the room cabinet, and the problem of heating the room and bathing was solved. The two bedroom apartment did not have a wifi signal in the master bedroom, hope it can be improved. Overall, the stay experience is not bad."

"The location of this serviced apartment was excellent, situated right on top of the new Glen shopping center. This was incredibly convenient for our stay. However, the overall experience was a mixed bag. While the apartment itself was newly designed and modern in style, the maintenance and upkeep left something to be desired. The kitchen cabinetry was not properly cleaned, the dining table showed signs of wear and tear, and the bedding and closet hangars had a light layer of dust. The shower pressure also randomly dropped to a trickle at times, which was quite frustrating. The check-in process was also unnecessarily complicated. Instead of a straightforward hotel-style check-in, we had to coordinate with the individual owner by phone to retrieve the key outside the apartment. This added an extra layer of hassle upon arrival. On the plus side, the apartment layout and amenities were generally quite nice when functioning properly. And the location, situated right above the shopping mall, was undoubtedly a major perk. Overall, this serviced apartment has potential, but the lack of consistent quality and maintenance, as well as the cumbersome check-in process, detracted from an otherwise positive stay. I would recommend exploring other options in the area that can provide a more seamless and reliable hospitality experience."

"Can cook, it will be more suitable to travel with family"

"Very new and comfortable apartment, located in the center of glen, 6.7 minutes walk to the glen shopping mall and the train station. The shopping mall has everything from woolwoth and coles and other brands. There are several bus stops within a two-minute walk. Mr. Harry Jun is very thoughtful"