Name: a&o München Hauptbahnhof
Address: Munich, Germany
Rating: 7.5

Germany

Hamburg

Berlin

Munich

Cologne

Austria

Vienna

Frankfurt

2 elevators work well. Sorry for my mistake in previous review I thought 1 didn’t work. I pressed the wrong button. 1 brings you down the breakfast area and the working space which look very bright, colorful and energetic. 1 brings you down near the Reception area. They sell coffee in the Lobby too.

The housekeeping staff never cared if I put up the Do Not Disturb sign. He just opened the room without knocking. Another male staff the next day also knocked my door when I put up that sign again. They want to empty the trash daily. I used my nail and could take out the black mold in the shower room wall. They should brush the walls and brush the area around the drainage in basin.

You can use the microwave, electric kettle and pan to cook your foods in the Guest Kitchen. Saw the laundry room but don’t know if that is free.

Can walk for 2 km to visit the famous Elbphilharmonie. Get a free ticket at the entrance, go up the long escalator and view the city.

Good value for money and very conveniently located. Plenty of street parking is usually available in the surrounding area. It's a short 15-minute walk to the East Side Gallery, where you can see the 'Fraternal Kiss' mural. The property has three buildings, so make sure to ask the front desk which one your room is in before you head up, to save yourself an unnecessary walk.

Almost perfect for the price. 
First of all, it's very cheaper than other accommodations.
I wanted a room which didn't need to be fancy but cheap and not a dormitory room and this hostel had the one. 
the hostel is well located too, I could walk to Hamburg harbor. 
The room was small and not soundproof but it fulfilled my needs.

There was a feeling of cleanliness. The front desk was relieved because I could speak English.
I had to bring it myself because there were no slippers or not many amenities.
I was able to spend it for one night without any inconvenience, so I would like to use it again.

I really enjoyed my stay at the hostel; it was actually my second time there, and once again I was extremely satisfied. The central location right by Berlin Central Station makes it easy to reach all parts of the city quickly. The staff were also very friendly and helpful. After the first night, I wanted to change my bed and that was taken care of quickly and without any hassle. All in all, there’s really nothing to complain about – a great place to stay!

The bed was not done yet. So I needed to do it by myself (the place should change this rule). It looks spacious in the picture, but it is small. one pillow cover was missing and soup on the toilet was empty. Well, these are minor things. Staff were quite grumpy which lowered overall satisfaction.

Everything was super nice during our trip. Breakfast starts at 7 and lasts until 11, so it was nice to have a late-morning option.

The location was good, room was good as well, unfortunately the customer service was not friendly and she was unable to cater to our needs.

The location is near to Flixbus station, just walking around 900m. The room is spacy and bathroom is clean. One thing needs to be improved is the service provided by the front desk staff. They are not informative. When I came they didn't inform about the bed sheet that we must take it ourselves. Since it was late night already and reception was busy (only one person was standby with many people lining) I decided to just sleep without bed sheet. They should still have two staff at night shift.

I actually booked  4 beds in the room, but there were 6 beds in that room.  
I checked in quite late that day so I didn't say anything about it. However I should have said that. And also stuff (service is actually not as good as before) is a shame because I started the same hostel that was a really good experience besides a &o has a good reputation in my point of view. (Other a&o previously I stayed)

That's why I hope it's not happening next time.

My mom and I stayed here and we really like it. The room was small but clean and the staff were friendly and attentive. He was very kind and try to help me about request. The price was affordable and included breakfast. Although the sink was a bit leaky, it wasn't a problem for me.

Columbus

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