Galwala Rd, Pothanegama, Anuradhapura, North Central Province, 50000, Sri LankaView Hotel Details
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Heritage Hotel Guest Reviews
4.4/5
Very Good
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(52)
Positive reviews(46)
Reviews with photos/video(8)
gs113
Deluxe Double Room With Balcony
Stayed in Jun 2024
Family
21 review
4.5/5
Great
Posted on Aug 3, 2024
The room is quite big, but the facilities are old. The refrigerator doesn't work, and the air conditioner is noisy. The biggest problem is that there is no quilt, only a bed sheet. It's hot when the air conditioner is not turned on, but cold when it is turned on! Although there are not many varieties of dinner by the pool, the taste is good, with freshly fried pasta. The breakfast is relatively simple.
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Anonymous User
Deluxe Triple Room
Stayed in Jan 2024
Family
25 review
3.5/5
Posted on Feb 5, 2024
The sheets were as dirty as rags and the room facilities were old. I only stayed for one night and it was okay.
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Dapingguojiejie
Deluxe Double Room
Stayed in Aug 2023
Family
28 review
5.0/5
Outstanding
Posted on Sep 10, 2023
The hotel is located in Anuradhapura, with beautiful pagoda ruins visible across a large lake. The environment of the hotel is quite beautiful, and the swimming pool is also very good. The supply of buffet breakfast is not stable. We stayed for 4 nights in a row. Breakfast was buffet breakfast on two days and set meal on two days. The explanation given by the hotel was that the buffet breakfast was not open because the tour bus had left and there were too few people. Anyway, it’s quite interesting to have a traditional Sri Lankan breakfast. Picture 1 is the set breakfast we had (the portions were huge), and Pictures 2 and 3 are the buffet breakfast.
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Guest User
Deluxe Twin Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 6, 2023
The pool dinner is very nice, and the waiters are also very friendly
The hotel is by the lake, there is a large lake when you go out, very quiet
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Guest User
Deluxe Twin Room
Stayed in Jul 2023
Travel with friends
4 review
4.0/5
Very Good
Posted on Aug 12, 2023
food needs to be improved
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Zhengqijiche
Deluxe Double Room
Stayed in Aug 2023
Other
48 review
5.0/5
Outstanding
Posted on Sep 25, 2023
Clean and hygienic, good service attitude
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391chamindap
Stayed in Oct 2024
Family
4.0/5
Very Good
Posted on Nov 23, 2024
Hotel Heritage - A Perfect Stay for Anuradhapura Pilgrims Hotel Heritage offers a convenient and comfortable base for pilgrims visiting the sacred city of Anuradhapura. Its location is ideal, providing easy access to key religious and historical sites. The rooms are clean and well-maintained, ensuring a relaxing stay after a day of exploration. The staff are friendly and accommodating, adding to the overall positive experience. Whether you're here for spiritual reasons or simply to explore the rich history of Anuradhapura, Hotel Heritage is a great choice for convenience and comfort.
Response from Property: Dear Guest, Thank you for your thoughtful review! We’re thrilled to hear you enjoyed our convenient location, comfortable rooms, and friendly service. We hope to welcome you back on your next visit to Anuradhapura! Warm regards, Guest relation officer Heritage hotel Anuradhapura.
Lasithaimali
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 16, 2024
We are frequent visitors to Anuradapura and couple of time we used to stay in this hotel. Environment and facilities have been improved recently. Best view of sthupa. Pls see the uploaded pics we took. Staff and food also great. Highly recommended.
Response from Property: Dear Guest, Thank you very much for your brief review. We are really happy to see that frequent travelers are being flocked to enjoy the improved facilities ...one of the best views of Ruwanweliseya, by the banks of Thisawewa in the moonlight.. sumptuous food with of nice spread of the buffet, coupled with warm & tender service etc.. . Whilst, we take this opportunity to thank you once again for choosing Heritage Hotel, now that you are part of our family, & hope you will continue to visit us again in the future. Let us keep in touch with our Facebook and Instagram pages for the latest updates. Hope to see you soon with your family once again in this amazing place..! Thank You, Front Office Desk.
Seaside23223901573
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 2, 2024
Vacation/Family We spent one night at Heritage hotel Anuradhapura last month and this is my 4th visit.It's a well-maintained hotel with a beautiful pool,good food and friendly staff.Specially Mr Sumith CEO of the hotel was a very hospitable individual.I noticed the CEO actively engaging with the staff and interacting with guests,which was impressive.The food was excellent, with both quality and quantity exceeding our expectations.I will definitly choose this hotel again for my next visit to Anuradhapura and highly recommend it to others. Rooms:5/5 Service:5/5 Location:5/5 Hotel highlights Great view,Quiet,Great value.
Response from Property: Dear Guest, Thank you very much for your brief review. We are really happy to see that you have enjoyed staying in our hotel. The comments from a valuable guests like you have brought us glory & stay atop being the only hotel has won the best choice by Tripadvisor for consecutive 5 years giving prominence to attentiveness, friendliness, food, the spread of the buffets, cleanliness, etc.. . Whilst, we take this opportunity to thank you once again for choosing Heritage Hotel, now that you are part of our family, & hope you will continue to visit us again in the future. Let us keep in touch with our Facebook and Instagram pages for the latest updates. Hope to see you soon with your family once again in this amazing place..! Thank You, Front Office Desk.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 24, 2024
When I arrived anuradhapura I got to know about this lovely hotel heritage anuradhapura. As so I came here for one day with my family.so actually this location is so beautiful and very calm the staff is very friendly and also the pool area is so beautiful with a huge pool among anuradhapura. Overall stay was fantastic with best food and beverages. I will visit next time again when I arrived anuradapura
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 24, 2024
Me and my family booked 7 rooms at the Heritage Hotel Anuradhapura.We stay at the one night here.we had a warm and nice welcome at the check in time. The staff was very friendly and attentive.The room was very clean as I expected.We had a delicious meal here.Definitely come back again and recommend.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 24, 2024
Heritage Hotel Anuradhapura is an awesome place to stay which has picturesque scenery.The location in front of the Thissa Lake.The staff was very kind and helpful.The rooms are very clean and spacious.We had a yummy breakfast here.I was highly recommended this Hotel.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 24, 2024
Accommodation - This property is located by a nice waterfront, and we were all really impressed with the view. Food - Food arrangements were fantastic, and we were personally asked by the F&B manager to share our preferences. It was awesome! Management and staff - The service was great and exceeded our expectations. The CEO personally contacted us and ensured everything was alright. Overall, I would highly recommend this place as an accommodation provider. In addition, we learned that new improvements are coming soon, which will create extra comfort for guests.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 24, 2024
We had a great staycation at Heritage hotel. Their hospitality was good and the staff were very welcoming supportive. The wide range of Sri lankan food was delicious and meticulously prepared. The rooms were well furnished and comfortable. Moreover the rooms were lavishly decorated and comfortable.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 23, 2024
It was absolutely a lovely stay. We had a road block on our way and had a huge delay to get to the hotel, and the arrival meal was lunch however the staff was very good enough to keep the buffet open just for us and all the meals were kept hot and fresh. We were already stressed about the delay but They made us stress-free about our meal plans. So kudos to the hotel . One of the best we have been .