Mercure Antwerp City Centre Reviews

My second visit, I didn’t realize that it was the same hotel, you arrive in the lobby, overwhelming smell of sewage (first visit as well). Incompetent front office staff. After remark from my part upon departure, no apologies. Room booked with view on Main Street/ park, got room at the back with view on air conditioning exhaust (see picture). Pipe blocked, sink full with water wich gets emptied after 10 mns… Breakfast staff, inpatient to close the restaurant, cleaning with bucket and cloth, clearing the buffet with a trolley, all this while guests are having breakfast wich you don’t do. I’ve been a Hotelier for many years, this hotel isn’t a four star one.

Very nice hotel close to city centre train station.Good size room 21 sq meters safety deposit box refrigerator coffee making machine kettle Breakfast very good with much variety of dishes.

Very good location. Description of room facilities were unclear.

Excellent all round - amazing superior room facing over the Parc Stadt. Massive bed and water provided alongside the usual refreshments. Beautiful city, breakfast and bar staff incredibly friendly and helpful.

Lovely hotel. Great staff

Good reception. Excellent and quiet location. Room excellent and quiet. Definitely value for money and will definitely be promoted to family and friends when visiting Antwerp.

together with a group of friends we stayed 3 nights in this hotel. we had booked 2 comfort rooms with a view of the green park. great beds, great shower and a beautiful view. Rooms were clean, of course there were signs of wear on the carpet. shower very clean and every day the room was cleaned and, very important to us, the bath towels replaced. Friendly service at the bar, but the beers were well priced. we only did this once. hotel is very centrally located: everything is within walking distance! all in all a very successful visit to Antwerp and a nice hotel!

Perfect hotel that I recommend, great breakfast, perfect room with very comfortable bedding and lovely staff. Stay 10/10

Beautiful hotel, very good extensive breakfast

The parking lot is super hard to find. There are one-way lanes all around and the entrance to the parking lot is very narrow.

Carpet in the room dirty, bathroom small but neat, price/quality a bit too expensive

Great hotel. Good price/quality ratio. Unfortunately, there was no longer a parking space available. A late checkout (after 11:00) was also not possible. Cleaning started early and that was clearly audible. Unfortunately, there is little chance to sleep in. Nice shower and clean bathroom.

The hotel is located in the city center, you can walk to various attractions, and the hotel has its own parking lot. The rooms are spacious and comfortable.

Had a nice stay at the hotel. It was clean and tidy. Did not use breakfast service. The only point of criticism was that the use of the car park was not notified in advance by the tour company that it was Euro 19 per day. Paid half in the end. There was also no information bulletin in the room about the facilities in the hotel. (safe/breakfast/telephone/lighting/TV remote control/cleaning)