Smartflats - Raphael Suites
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1 night
1 room, 2 adults, 0 children
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Smartflats - Raphael Suites
Schuttershofstraat 55, Antwerp, Antwerpen, 2000, Belgium
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Amenities
Wi-Fi in public areas
English
French
Dutch
Room service
No smoking in public areas
Fire extinguisher
Smoke detector
All amenities
Property Description
With a stay at Raphael Suites, you'll be centrally located in Antwerp, a 3-minute drive from Antwerp Zoo and 5 minutes from Antwerp Market Square. This apartment is 0.1 mi (0.2 km) from Stadsfeestzaal Shopping Mall and 0.5 mi (0.7 km) from De Keyserlei.
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7.3/10
Cleanliness7.3
Amenities7.3
Location7.3
Service7.3
All 34 reviews
Surroundings
Airport: Antwerp International Airport
(6.9 km)
Airport: Brussels Airport
(42.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Deluxe Apartment
2 bedrooms: 2 king beds
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Satellite channels
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13
Superior Suite
1 king bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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8
Luxury Suite
1 king bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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Guest Reviews
7.3/10
34 reviews
- Cleanliness7.3
- Amenities7.3
- Location7.3
- Service7.3
Average for similar properties in Antwerp
Review summary
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Location: The accommodation is consistently praised for its central location, providing convenient access to shops, restaurants, and key attractions. Many guests appreciated being able to explore Antwerp on foot.
Guest User
February 9, 2023
Tijdig de inlogcodes gekregen. Bij binnenkomst om 16:00 was het eerste wat ons opviel in suite nmr 5: een overgordijn dat halverwege het raam hing i.p.v. bovenaan waar hij hoort. Contact opgenomen met klantenservice. Wij konden naar een andere suite (nmr 8). Deze kamer was niet schoongemaakt en vèèl kleiner (geen bad, geen balkon). Wederom gebeld en terug naar de eerste suite. Er zou een monteur komen. 1e nacht geslapen zonder gordijn dus 7 uur 's ochtends wakker. Monteur was 24h na aankomst helaas niet langs geweest. Contact met servicedesk erg moeizaam. Wel heel veel excuses gehad, wat natuurlijk heel lief is, maar daar is het gordijn niet mee gemaakt natuurlijk.
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Joris
April 18, 2025
Top plek op een top locatie
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Julie
March 31, 2025
They obviously deceive people by saying they have tv….you can’t have tv without a remote… which is non existent. You chat with them and they have you looking around for 20 minutes knowing full well that there IS NO REMOTE AND NO ON/OFF button on tv. They tell you technical department is unavailable, you check again in AM and told no word back yet. This is FRAUD plain and simple. You get 1 salad plate, 1 dinner plate and bowl. 1 each small and lg cup and same glasses. No napkins, tissue or paper towels. Hole in deck floor with gross table and chairs and cigarettes all over roof. AVOID!!!!! They appear to me to pull the same scam on every guest as far as tv…probably don’t want to pay for it and they know that’s a filter item in search. Never recommend. As a flight attendant I will spread the word!
Arjan
March 25, 2025
Great apartment, super easy check in and out!
Maarten
March 21, 2025
It’s a great appartment, with a ajoining bathroom!
Guest User
March 6, 2025
Nice location , but standard of flat was not as expected . The refrigerator was broken , cooking fan not working so it was not possible to steak meet or store any food . Tv was not working (no remote control) But the worst thing was the heating fan not working . The temperature inside the flat was low and we were freezing . All contact with smart flat did not help us . They where waiting for feedback from technical team . I regret ordering this apartments and the issue with tv and refrigerator has been reported by former customers as well and should have been fixed ahead of our stay . The temperature in flat should have been fixed ,especially at this time of year with outside temperature of 6-8 degrees celcius .
Torbjørn
March 3, 2025
Bad accommodation, but nice location
Nice location , but standard of flat was not as expected . The refrigerator was broken , cooking fan not working so it was not possible to steak meet or store any food . Tv was not working (no remote control) But the worst thing was the heating fan not working . The temperature inside the flat was low and we were freezing . All contact with smart flat did not help us . They where waiting for feedback from technical team . I regret ordering this apartments and the issue with tv and refrigerator has been reported by former customers as well and should have been fixed ahead of Your stay . The temperature in flat should have been fixed ,especially at this time of year with outside temperature of 6-8 degrees celcius .
Petra
February 26, 2025
I Made reservations for a suite with two bedrooms but i got two separate bedrooms on different Floors. The floors where on two and three and there was no elevator, for our Age this was a big Climb.
It took along Time to get Connected with the helpdesk and they did not solved the problem.
The appartements are clean and nice, but i missed the reception and elevator / vending machine for coffee or breakfast. Very nice was situation; middle of Antwerp
Services & Amenities
Most Popular Amenities
Wi-Fi in public areas
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Languages Spoken
English
French
Dutch
Food & Drink
Room service
Public Areas
No smoking in public areas
Safety & Security
Fire extinguisher
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: 00:00–11:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
To check-in, contact the property in advance
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €200.00 (approx. PHP 13,413.59) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 5
With a stay at Raphael Suites, you'll be centrally located in Antwerp, a 3-minute drive from Antwerp Zoo and 5 minutes from Antwerp Market Square. This apartment is 0.1 mi (0.2 km) from Stadsfeestzaal Shopping Mall and 0.5 mi (0.7 km) from De Keyserlei.
Make yourself at home in one of the 5 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Make yourself at home in one of the 5 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Frequently Asked Questions
What is the cancellation policy for Smartflats - Raphael Suites?
The cancellation policy for Smartflats - Raphael Suites varies depending on the type of room and booking conditions.What is the cancellation policy for Smartflats - Raphael Suites?
What are the check-in and check-out times at Smartflats - Raphael Suites?
Standard check-in time at Smartflats - Raphael Suites is 16:00-23:30 and check-out time is 11:00.What are the check-in and check-out times at Smartflats - Raphael Suites?
Can I bring my pet inside the Smartflats - Raphael Suites?
As much as we love pets, unfortunately, we are unable to accommodate them in Smartflats - Raphael Suites.Can I bring my pet inside the Smartflats - Raphael Suites?
How far is the Smartflats - Raphael Suites from the closest airport?
The closest airport is Antwerp International Airport, and it is about 22 mins from hotel by car (6.9 km).How far is the Smartflats - Raphael Suites from the closest airport?
About This Property
| Nearest Airport | Brussels International Airport |
|---|---|
| Distance to Airport | 43.37KM |
| Nearest Train Station | Antwerp Central Station |
| Distance to Train Station | 1KM |
| Hotel Star Rating | 4 |