Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.4
Service9.7
Cleanliness9.6
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All reviews(350)
Positive reviews(344)
Reviews with photos/video(192)
Classy environment(64)
Delicious breakfast(59)
Loved the view(43)
Well designed(34)
Perfect for kids(28)
Offers pick-up/drop-offs(24)
Large rooms(21)
Quality towels(4)
Negative reviews(6)
N
Zen Garden Cozy Kang Bed Room
Stayed in Nov 2024
Family
8 review
9.5/10
Amazing
Posted on Jan 3, 2025
The building is very neat with a washing machine and separate toilet and bathroom. Breakfast is provided as a set menu and the property is set next to a lake. During the winter, kids can play with snow. However, the area is not easy to get to without a car but the hotel offers pick up and drop off services. The property also has many friendly cats (not in the rooms but roam around outside).
Response from Property: Thank you very much for your recognition. You have come all the way from abroad to Changbai Mountain Shuise. It is destined that we are destined to be together. I hope you can regard Shuise as your home in Changbai Mountain and come back to see the snow when you have time. I hope to see you every year. Thank you again for your good comments.
LeeChris
7 Villa
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Dec 1, 2024
Great for family! Villa nice and clean. All staffs were very helpful throughout the stay.
Response from Property: Thank you very much for feeling our thoughtfulness and enthusiasm. We treat every guest as a family member, making you feel warm in this cold winter. Cleanliness and tidiness are things that our hotel must do well. We have four stores across the country, Dali Shuise Seaview Inn, Xishuangbanna Shuise Cave Inn, Anhui Lujiang Shuise Halu B&B, Changbai Mountain Shuise Villa Hotel, all of which are high-quality stores. I hope that when you go out to play, you can think of staying in Shuise Hotel first and feel at ease. We are now launching membership activities, and hope that you will choose Shuise next time.
Anonymous User
2 Villa
Stayed in Dec 2024
Couples
16 review
7.5/10
Posted on Jan 21, 2025
Room is very big but doesn’t even have a dining. View on the outside is great but not really value for money.
Response from Property: Dear guest, it is our negligence that we did not let you see the restaurant. Didn't you come to have breakfast in the morning? The place where you check in is the restaurant. We are really wronged. ... Our restaurant accepts orders until 9 pm, and we can also deliver the meals to your room, so you can order them in the room. Almost everyone who stays at our house will have a meal at our house. And our meals are delicious, all of which are specialties of Northeast China, such as sweet and sour pork in pot, silver sweet potato, and chicken stewed with mushrooms. . There is also hot pot, and the sesame sauce used as the ingredients of hot pot is prepared with more than ten kinds of Chinese medicinal materials. I hope you can taste it next time you come. Thank you again for your good comments. I hope that everything will go well for you in the future and all your wishes will come true.
MLS755
Zen Garden Cozy Family Room
Stayed in Mar 2024
Family
15 review
10.0/10
Outstanding
Posted on Apr 28, 2024
Lovely escape from the city! As soon as we got there (only 15 minutes away from the train station) we were greeted warmly and offered an upgrade to a villa. The villa was beautiful and comfortable. Breakfast was delicious every morning and the hotel staff even drove us wherever we needed to go each day. We were lucky and had a very clear view of the lake up on Changbai mountain. I’m glad we chose to stay at this hotel. My children loved the open space, the cats, and the hot tub. Thanks again for your kindness and attention to detail. We hope to be back in the fall.
Response from Property: Thank you very much for your positive review. We are very happy to have your family here and it is our honor to serve you. Your two babies are very cute and they also like my cats very much. I hope this trip leaves you with wonderful memories. We hope you and your family will come to our house again in the future.
Hock Kee
Zen Garden Exquisite Twin Room
Stayed in Aug 2023
Couples
2 review
10.0/10
Outstanding
Posted on Sep 24, 2023
Love the service, hotel home cook food, blue berry dried fruit pack, corn & rice field. Manager Zhang is very attentive & made our stay very comfortable. She also drove us to the river draft shop and help us out with the life vest. Her recommendations are perfect.
Response from Property: Thank you and welcom to our shuise hotel,Your arrival is an honor for us, and we are very happy to serve you.Every guest who comes to the hotel is treated like family.Looking forward to your next stay and wishing you a pleasant life!
Guest User
Villa 1
Stayed in Dec 2024
Family
6 review
10.0/10
Outstanding
Posted on Apr 1, 2025
设施:OK
卫生:OK
环境:OK
服务:OK
Response from Property: 真心感謝您的4個ok,這是對我們的最大的肯定呦。希望明年落雪的季節還能遇見您。來我們水色欣賞最美的霧凇美景,喝好喝的圍爐煮茶,放最開心的煙花。希望您能為親朋好友多多的介紹我們酒店呦,希望有時間您也到我們其他幾家店去玩,大理水色海景客棧,安徽廬江水色哈廬民宿,西雙版納水色洞穴客棧。期待您的光臨。再次感謝您的好評呦。
Guest User
6 Villa
Stayed in Mar 2025
Family
9 review
10.0/10
Outstanding
Posted on Apr 30, 2025
Very beautiful hotel, large and comfortable, elegantly decorated, clean and tidy, thoughtful breakfast arrangement, and very delicious, ordered dinner for two days and was very satisfied. Our family of three loves this place. It is one of the best hotels we have ever stayed in. The kids didn’t want to leave! There is a small garden outside where you can see many stars at night and the sunrise in the morning! There are also some very cute kittens in the store, especially Tony the cat, who is very friendly and super cute! The hotel owner is very friendly, the service is fast and in place, and tickets for different attractions can be booked on behalf of guests. I want to come back next time!
Original TextTranslated by Google
6/12
Response from Property: Thank you very much for traveling thousands of miles from Hong Kong to Changbai Mountain Watercolor. This is really our fate. Thank you for taking such beautiful photos of our villa and the little cuties. I hope you will have the opportunity to come to Changbai Mountain and our Watercolor again. See you again in our most beautiful season.
Guest User
Zen Garden Deluxe Double Bed Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 5, 2025
Facilities: Very complete, free water and snacks
Sanitation: Very clean
Environment: Very good, the sky and water are one color, there is water rafting outside, and there is snow scenery to see in winter
Service: Very enthusiastic, the boss lady is very nice, introduces local food
High-speed rail station pick-up: Very good
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your praise in your busy schedule. Thank you for your love for our hotel. Although the scenery is not so beautiful this season and the weather is not satisfactory this year, as long as we have fun, that is the purpose of our trip. I hope you will come to Changbai Mountain again in winter, and I sincerely look forward to meeting you again.
Stephanie.xin🔥🔥
Zen Garden Deluxe Double Bed Room
Stayed in Jan 2025
Travel with friends
14 review
9.7/10
Amazing
Posted on Feb 18, 2025
Changbai Mountain North Slope Hotel, the environment is beautiful, like being in Finland, the photos are very good, the service is also good, the attitude is very good, the room is large and very comfortable. I will come again
Original TextTranslated by Google
Response from Property: 感謝兩位小美女給的好評,你們給我們的印象也很深刻,因為長的是真的很漂亮。真心的感謝您能喜歡水色。我們一直在努力讓每個來的家人都開心滿意。希望下個季節還會遇見你們。一定要來喲。
EmmaChan
Linghao Villa
Stayed in Jan 2025
Travel with friends
28 review
10.0/10
Outstanding
Posted on Feb 16, 2025
The room is nice, the hotel housekeeper is enthusiastic, and the precautions and free food supplies are introduced. There are slippers and bath towels in the room, which can be taken away after use. The slippers and bath towels are of good material, the slippers are thick, and the bath towels absorb water. There is a meal service in the hotel, special Northeastern dishes, delicious, and delivered to the room. The breakfast is also delicious, and the ginseng special drink is delicious. The hotel is very close to the water rafting, and it takes more than 10 minutes to walk. There is also rime around the villa in the morning. Because there are three people, we booked villa 0. The view outside the window is not as good as villas 3 and 5. Next time, we will book there, with trees outside the window, which is better.
Original TextTranslated by Google
Response from Property: 親愛的家人真心感謝您給的好評,您的到來讓我們也很開心,您能選擇水色就是我們的緣分,我們家的別墅衹有1號,0號和5號是兩張大床的,其餘都是一張大床。0號和5號別墅不靠近湖邊,就是有自己的院子。其餘的房間都是靠近湖邊的。今年的雪景沒有那麼漂亮,希望您下次來的時候景色更美。再次感謝您的好評,愛你呦。
Xiaoliuliu
Zen Garden Cozy Kang Bed Room
Stayed in Dec 2024
Family
7 review
8.0/10
Very Good
Posted on Apr 6, 2025
The feeling of a Swiss snow house, the feeling of seeing snow when opening the room is great, the homestay provides home-cooked meals, which makes the taste buds feel at home after eating in restaurants for a few days
Original TextTranslated by Google
Response from Property: Thank you very much for your good review. The photo you took is of our Villa No. 10. Our hotel has a total of 10 villas and 8 Zen temples. Moreover, each villa has a different style and the number of people staying in it is also different. In winter, you can see the beautiful scenery of rime in the room without leaving the house. I am very grateful to every family member who came to Shuise, and I am even more grateful that you like Shuise. I hope you will come to Shuise again when you have time. Thank you again for your good review.
劉來喜
Villa 1
Stayed in Dec 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Jan 10, 2025
The service is very good. Villa No. 1 has a beautiful view. The disposable towels and slippers provided are very comfortable. The food is also delicious. In winter, you can watch the rime directly here without going rafting.
Original TextTranslated by Google
Response from Property: Just after leaving, you gave us a surprise with a good review, haha, thank you. The scenery during the two days you came was the most beautiful. The front of the villa was full of rime in the morning, which was a feast for your eyes. Your little guests also left a deep impression on us. They were very polite and loving, and they were very good to the driver. Thank you for choosing Shuise. I hope you can visit our other Shuise stores in the future, including Dali Shuise Seaview Inn, Anhui Lujiang Shuise Halu B&B, and Xishuangbanna Shuise Cave Inn. We will open a store in Nalati next year, and I hope you will have the opportunity to visit there. Thank you again for your good review.
Guest User
Zen Garden Deluxe Double Bed Room
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Jan 4, 2025
The environment is beautiful and quiet, suitable for chartering and renting cars. There are 6 cute little ones in the hotel. The morning rime and sunset are beautiful.
Original TextTranslated by Google
Response from Property: Beautiful environment, clean and tidy sanitation, and warm service are the foundation of our survival. We also have 6 kittens, who can provide you with cat petting and stress relief services. Every winter, there is beautiful rime on our lakeside. You can experience the beautiful snow scenery without leaving home. Come to Changbai Mountain Shuise to experience the beauty of tranquility. Thank you for your praise, my family.
WEIYU
3 Villa
Stayed in Sep 2024
Couples
2 review
10.0/10
Outstanding
Posted on Oct 30, 2024
The view is particularly good! The cat is super cute and friendly~ The customer service is very good, and the driver who cooperates is also very enthusiastic👍You can check out the photos of the scenery by yourself😊Absolutely genuine comments!
Original TextTranslated by Google
6/20
Response from Property: 親,您的好評是對我們的認可,我們會保持高品質服務,歡迎下次入住哦!”
Guest User
7 Villa
Stayed in Dec 2024
Travel with friends
6 review
10.0/10
Outstanding
Posted on Jan 20, 2025
It's really beautiful. The breakfast is not delicious, but everything else is good☺️
Original TextTranslated by Google
Response from Property: Thank you very much for liking Shuise and giving us such a high praise. Shuise is really beautiful in the winter with snow. Our breakfast includes hot drinks, stir-fried dishes, pasta, porridge, etc., which are nutritionally balanced. Friends in the south may not be used to it. We will continue to improve. I hope you can also experience our other Shuise stores if you have the opportunity, including Dali Shuise Seaview Inn, Xishuangbanna Shuise Cave Inn, Anhui Lujiang Shuise Halu B&B. This year we have also selected a place in Narat, Xinjiang, and may open next year. You and your family are welcome to come to Shuise when you have time. Thank you again for your praise. Love you.