Guest User
February 12, 2025
Thoughtful service: Every staff member of the hotel has a super good service attitude and is warm and hospitable. I would like to especially thank the hotel staff member Li Li. I booked the hotel a month in advance for this trip. I brought my mother and baby with me, hoping to settle the elderly and children. So I called the hotel and asked many questions about clothing, weather, transportation, food, accommodation, and surrounding details. I asked many times after I was busy until late at night. What touched me was that no matter how late it was, the staff member Li Li always responded to my questions in detail. I was very touched by this girl who I had never met before. In addition to her diligence, she also had good eloquence, was down-to-earth, was very good at sharing fun and delicious food, and treated people sincerely, like a friend I had known for many years. In terms of the natural environment, the Naitoushan Hotel has virgin forests, rivers, hot springs, and beautiful scenery, which has already satisfied my ideas. In addition, the staff member Li Li responded to everything, was particularly down-to-earth, and considerate of others, which really made me feel at home and helped me dispel many worries about the itinerary. Her service added a lot of warmth to our itinerary in the snow! Everyone is very happy! Thank you!
Hotel benefits: If I remember correctly, there is a free airport pick-up service (although I didn't use it), and the hotel has a pick-up point for Changbai Mountain halfway up the mountain - Huangsongpu Forest Farm. Report to the hotel one day before going up the mountain, and there will be a car to pick us up, which saves us time and queues. It is very convenient.
Hotel restaurant: The food is delicious! I especially like the red date cake for breakfast, and the Northeast corn and cornmeal taste very good. I still miss the taste when I go home; the chef's cooking at other times is also delicious. The dishes can be delivered directly to the guest room, fresh and hot, convenient and delicious.
Hotel hot spring: The effect is very good, I think the water is very good! But I personally think that what needs to be improved is that just after taking a hot spring bath at 10 o'clock in the evening, the hot water in the shower room was all turned off, which is very bad. I almost caught a cold. I personally think that the staff can go off work, but the hot water in the shower room must be turned on. After the bath, you need to wash immediately before returning to the room. Turning off the hot water will make people catch a cold.
Hotel environment: primitive forest, with rivers, hot springs, and beautiful scenery
Complete facilities: The room facilities are very new and clean. It is also equipped with modern equipment such as smart toilets, safes, refrigerators, automatic curtains, etc.
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