Guest User
November 26, 2024
We had an amazing stay.
The best about this hotel is service! I haven’t seen hotel so far where all stuff are so professional, friendly and positive.
Thanks so much for the hospitality for Bilal from main restaurant, who make our dining experience very comfortable. Very friendly and nice girls animators Sonya and Sultan, my baby felt very happy , they have really great energy. Also upon our checkin we had help from the guy, who was super nice and professional , unfortunately didn’t get his name.
Other things we liked quality of food, especially the a la cart restaurant and tea coffee station.
And WhatsApp support line was amazing, with Tugba helping us.
What I didn’t like: 1) CATS! I love animals don’t get me wrong; but cats was everywhere. In the indoor pools pool beds on the top the towels, at the spa , I saw too many of them indoors. I love animals , but I don’t find hygienic.
2) hotel indoor pool was working only until 7 pm. Time felt limited , wish we could enjoy more at the evening time. Also temperature of water in kids pool was cooler then in main pool, both was a bit cold in my opinion, wish water was 1-2 degree warmer.
3) I felt like it was not enough stuff at the kids club , even though there wasn’t that much kids , workers had hard time balancing between kids going crazy. Also there was many toys but not enough interactive activities, like would be cool to have tent or small playhouse there for smaller kids.