Vientiane No.1 Hotel Reviews

Response from Property: Every time you receive a good review, we are looking forward to it. Your good review is the greatest encouragement to us and the biggest motivation for us to move forward. We will work harder to make ourselves a better place, so that you can live happily, play with peace of mind, and have a more comfortable journey.

Response from Property: Every good review makes the store look forward to it. Your praise is the greatest encouragement to the store and the greatest motivation for the store to move forward. The store will work harder to be a good store and make your stay happy. Have fun and make your journey more comfortable

Response from Property: Dear guest, I am very sorry for the bad experience you had. We attach great importance to your comments. We have notified the relevant departments to make rectifications on the hotel hygiene issues. We are very sorry about the cleaning problem of the aunt. There are many guests waiting to check in during the May Day holiday. Our rooms are cleaned daily by default, so the aunt cleaned for you in advance because you stayed here for a long time. After knocking on the door many times and no response, she went in to clean. I am very sorry. We will definitely strengthen our service and hygiene, and hope to receive your supervision!

Response from Property: Dear guest, our front desk has always been courteous to you. You said that you had worked as a front desk before, and you talked to our front desk and asked some privacy questions about our hotel, but our front desk refused to answer. Just say that the front desk has a bad attitude. After you returned to your room, you said you didn't have a remote control. Our front desk immediately found a new one for you in less than ten minutes. We fixed the hair dryer on the hotel wall, why can't we find it? You said that the hair dryer works and fails because the overheating protection cuts off the power. But basically, only closed-type things will overheat if they are used to blow dry them, and they will not overheat if they are used to blow dry hair. After your feedback, we sent you a hair dryer in less than five minutes. Our front desk will call you at around 11 o'clock or close to 12 o'clock the next day to ask if you want to renew your room. You answered the phone without saying a word. We called three or four times in a row but you always picked up and hung up. So our cleaning lady knocked on the door at twelve o'clock to ask if you would like to check out. I haven't entered your room, so I can investigate the corridor surveillance! You kept the door locked and refused to let in. You didn't come out to check out until after two o'clock in the afternoon (front desk monitoring can be provided!) and said harshly that you were going to the platform to give us a negative review. We reviewed the entire incident and the front desk never treated you arrogantly. There is no direct opening of your door into the room. Your review is completely malicious, misleading and slanderous. We will submit all video evidence to the platform. I hope all colleagues can avoid lightning after seeing this account. I also hope that after reading this reply, all guests can understand that hotel business operations are not easy, and people still need to have a conscience.

Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review, we hope to be with you all the time!

Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review, we hope to be with you all the time!

Response from Property: Every time you receive a good review, we are looking forward to it. Your good review is the greatest encouragement to us and the biggest motivation for us to move forward. We will work harder to make ourselves a better place, so that you can live happily, play with peace of mind, and have a more comfortable journey.

Response from Property: Every time you receive a good review, we are looking forward to it. Your good review is the greatest encouragement to us and the biggest motivation for us to move forward. We will work harder to make ourselves a better place, so that you can live happily, play with peace of mind, and have a more comfortable journey.

Response from Property: Dear guest, we are very sorry for the bad experience. After receiving your comments, we will manage the hotel's problems more strictly and arrange for the store manager to supervise. Welcome to your next stay and continue to supervise the work of the store!

Response from Property: Every time you receive a good review, we are looking forward to it. Your good review is the greatest encouragement to us and the biggest motivation for us to move forward. We will work harder to make ourselves a better place, so that you can live happily, play with peace of mind, and have a more comfortable journey.

Response from Property: Thank you for your thoughtful review. We are aware of the issues you have responded to and hope to invite you to experience it again in the near future and provide you with better services.

Response from Property: Every good review makes the store look forward to it. Your praise is the greatest encouragement to the store and the greatest motivation for the store to move forward. The store will work harder to be a good store and make your stay happy. Have fun and make your journey more comfortable

Response from Property: Dear guest: First of all, thank you for your thoughtful review. We are aware of the problems you have reported. Please allow us to express our most sincere apologies to you. We also thank you very much for providing us with these valuable opinions. We hope to invite you to experience it again in the near future and provide you with better service

Response from Property: I'm very sorry that I didn't bring you a satisfactory stay experience! We will continue to improve the areas where we have not done well. We strive to make every guest who chooses our store feel like home! In the process of our store's continuous growth and progress, we cannot do without the constant guidance and suggestions of our guests! I hope that our store can keep improving in the process of getting along with our guests and bring more good memories and experiences to our guests!