The hotel facilities are a bit old and the towels are not new. In the first room I was offered, urine stains were left on the toilet seat. After changing to another room, the tea table had no power and could not boil water. The service attitude of the front desk staff is really good. They said that they would change another room for me. I am really too lazy to move again. Waited until after 8pm when the electrician came to work to fix it.
AAnonymous UserFacilities:  The facilities are very complete, that is, the hair dryer occasionally breaks, and the TV can't see the TV. It's heartbreaking. 🥹
Hygienic: very good and very clean, the aunt cleans very well every day
Environment: The hotel lobby and all facilities are very clean
Service: I like the front desk lady and the kind cleaning aunt, they are very good
XXiaqimeipuThe hotel facilities are a bit old and the towels are not new. In the first room I was offered, urine stains were left on the toilet seat. After changing to another room, the tea table had no power and could not boil water. The service attitude of the front desk staff is really good. They said that they would change another room for me. I am really too lazy to move again. Waited until after 8pm when the electrician came to work to fix it.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.