Guest User
January 3, 2022
Fields Walking St Hotel, Angeles City, Philippines - I booked via telephone for New Years Eve Dec 31 2021. I had the Executive room. They cancelled my rooftop access at 6pm (It was too late to find another hotel). Plus they told me about the closure after I paid and checked in) to the roof and swimming pool and the watching the midnight City fireworks. Said that it's "Normal" for them to cancel roof access to all guests if someone wants to rent the roof for themselves. The Manager said that I was being unreasonable to want access to or to state that I rented the room specifically for the roof access for me and my girlfriend (the web page says nothing about refusing roof pool and access). She got very upset. Plus there was dirty rusty water coming out of the water taps.