Aegea Blue Cycladic Resort

The accommodation impresses with exceptional service, clean facilities, and a stunning infinity pool. Guests appreciate the comfortable rooms and breathtaking sea views. The secluded location adds to the peaceful retreat.

I stayed at Aegea Blue Cycladic Resort in Andros Island from August 17th to 21st, 2024, in room 402. Unfortunately, the experience was far from what I had hoped for, especially considering the high rates paid during the peak season. From the outset, it was clear that my partner and I, a couple, would be staying in this room. However, we were placed in an interconnecting room, with an Italian family staying directly below us, separated only by a small door. Every morning, we were jolted awake at 8 AM by the screams of their babies, and in the evenings, we were kept up by their loud conversations and crying children. This arrangement was a nightmare for a couple seeking relaxation, which was completely destroyed. I can't understand why a couple would be placed above a family with small children— this setup was entirely inappropriate for our needs. I have stayed at this resort during the low season (May) and found it much more enjoyable. However, the high season was a completely different experience. The resort was overrun with families, and the lack of adequate staff only made matters worse. Room service was disappointing, to say the least. They did the bare minimum—making the bed and emptying the trash. They left an empty coffee cup on the bedside table untouched, and pool towels were not placed in our room, requiring us to ask for them. The bath towels provided were old, torn, and in dire need of replacement. Despite staying for four nights, room service did not replenish the bath amenities, which were small and ran out quickly. To make matters worse, the bathroom had a foul odor due to drainage issues. The TV in the room was outdated and barely functional. When we tried to watch Netflix, we had to log in to our own account, but the TV was so cheap and unresponsive that we could barely navigate it. Breakfast was another disappointment. The staff was clearly overwhelmed, and the person making the eggs was always visibly unhappy and unpleasant. While I understand that personal issues or dissatisfaction with work can affect one's mood, it was disheartening to encounter this every morning during our vacation. Additionally, the resort did not provide drinkable water, so we had to pay for water every time, which I find unacceptable considering the rates we paid. Even the cappuccino at breakfast came with an extra charge—a frustrating practice given the cost of our stay. Adding to the confusion, our confirmation email stated that we would be staying in the Blue Suite | Sea View. However, upon entering the room, it was noticeably different from the photos displayed on the website. When I searched for the exact type of room online afterward, I couldn’t find it, which left us feeling misled about our accommodation. On a positive note, the resort is located in one of the best areas in Andros, offering a retreat-like atmosphere. It’s also pet-friendly, which was a huge plus for us as we brought our German Shepherd, and the staff welcomed him warm