Guest User
November 25, 2024
I’ve been a loyal guest of The Chedi for years, but last night’s experience was unacceptable. My friends and I had a table reserved at the bar when Mr. André Rytlewski, the Executive Assistant Manager, approached us with an unprofessional and disrespectful attitude, starting an unnecessary argument with one of my friends. I also wonder how the employees are treated if this is how they behave toward guests. His behavior was so inappropriate that we decided to leave. It’s clear the new management lacks both respect for guests and the professionalism The Chedi was once known for. Thankfully, we enjoyed a great dinner at Il Fermento instead. I can no longer recommend The Chedi until serious improvements are made