Abby's Anaheimer Inn - Across Disneyland Park

I haven’t ever stayed in a place that was bad enough to leave a bad review. This time I am to warn people to not stay in this disgusting filthy hotel. I’ll list why. -checked in 11pm after Disneyland. Room wasnt spotless, and the chair was disgustingly stained. I woke up with little bites on my face/back!!!! -following day I came back next day to nap around noon only to find that housekeeping had gone through my things!!!! Moved my luggage from the dresser to the filthy floor then put my dirty clothes IN my luggage. Lined up all my cosmetics, left their lighter by the sink, a note written on toilet paper in Spanish translated to “all this complete excuse”??? My chargers/things on side table all rearranged. I packed my things and left immediately. ALSO my toothbrush was wet and covered in HAIR. I didn’t brush my teeth for over 7hrs. Like they dropped it on the filthy ground and tried to rinse it off. -called the front desk and told them what happened. Person seemed like she couldn’t care less. Said she’d have the manager call me. They never called. I called back twice she “didn’t know where the manager was” ******* also tried to help and call them. They dodged their calls also. -a few hours later called the woman said she’d talk to house keeping. She said they moved my luggage on the floor so they could clean the top of the dresser (there was NOTHING on the dresser except my luggage) I said I left after staying there less than 12hours and I want a refund and why hadn’t manager called. She said the manger wasn’t there he would call me later. I’ve called 5 or 6 times since I then and same thing. DO NOT STAY HERE!!!!!!!

Small Motel type accommodation. We were made very welcome upon arrival and was not charged any early check in fee. The room was clean, tidy and very comfortable. A great location for the Disney Parks, about 15-20 mins walk away. Facilities in the room included a hairdryer, iron and board microwave and a mini fridge which was great for our drinks purchased from the supermarket across the road, which is open till 4.00 am so you can get your drinks on the way back from the parks for the next day. There is free Wi-Fi but the reception in our downstairs room was not great. One negative is there was no safe in the room so had to carry passports and all cash to the Parks each day. However, overall we would certainly stay here again.

We checked in on august 22/2022 for 2 nights through Amex platinum. We checked about 3:30 pm we talked to a clerk named Armand . He showed us the first room which was completely filthy. We opened the refrigerator and Inside was a box of kfc chicken , a pack of moldy hot dogs and a spoil liter of MILK . To the addition the refrigerator was not on . Also on the bed was some hair . Disgusting . My friend had bug bites . Then he offered us another room which had no pillows so he pulled it from another room which was probably not sanitized . The refrigerator was also not working . At this point we had enough . This place was unsanitary but we used for 30min . No towels provided, no cups provided , and lied about amenities like ice . I contacted Amex platinum , demanded a partial refund . Which Amex recorded the whole conversation about the condition of the hotel . This is the worst experience I had with Amex travel . I think they should remove this hotel from their travel choices as it is making American Express travel as embarrassment .