Anacortes Ship Harbor Inn

The perfect location near ferry terminal. High up on a hill with lovely views of the water. Huge outdoor porch with table and chairs for eating and drinking. We stayed in a 2 king bedroom suite with a living room, fireplace and kitchen. Dan, the evening manager was fabulous and helped us choose the perfect room. Melissa, the morning desk agent was very pleasant and accommodating. I would highly recommend that you stay there.

We booked a stay at this property during the week of July 4th, expecting a relaxing and enjoyable experience based on its location and online reviews. Unfortunately, our experience was deeply unsettling and disappointing, to the point that we chose to leave early. Shortly after arriving, we were approached on the hotel grounds by a woman behaving erratically, asking for directions to a bathroom. Her appearance and conduct were disturbing, and it was clear she had wandered onto the property from the nearby ferry stop. This raised immediate safety concerns, which we reported to the front desk. It was not the kind of welcome anyone hopes for when arriving at a hotel. Although our room initially looked clean, a closer look revealed multiple housekeeping oversights: • The bathroom mirror hadn’t been cleaned and was covered in spittle. • A garbage can FULL of old food from the previous guest was left under the kitchen sink • No garbage bags were provided in the kitchenette. We reported these issues to the front desk and were told housekeeping would address them the following day. That same evening, while preparing dinner, we discovered the provided cookware was dirty. When attempting to wash it, we found a used, mildewed sponge under the sink, and the only available towel was stained, crusty, and riddled with holes and bleach marks. We brought these items to the front desk to request clean replacements. At this point, we began to question whether the room had been properly cleaned at all—particularly the bed linens. When we raised these concerns with Dan at the front desk, he said these are minor issues. We asked for a discount for the night as we were uncomfortable and inconvenienced by the mess. The staff member offered a minimal discount (15%) but then told us we would be asked to vacate the room the next morning. ( we were booked for FOUR nights during 4th of July) His response to our concerns was dismissive and, frankly, shocking—he even told us, “The hotel owner would think you’re lucky to even get to stay the night.” We were stunned by the lack of professionalism and courtesy. Rather than endure further disrespect, we chose to check out that night. Thankfully, we found a clean and welcoming room at the Majestic Hotel, where the staff treated us with kindness and professionalism.( very highly recommend!) It’s disheartening that a hotel with so many positive reviews does not uphold even basic standards of cleanliness or guest safety. The lack of accountability and dismissive treatment by the manager made an already unpleasant situation far worse. I would not recommend this property to anyone!

Delightful Lovely place to stay.