Jumeirah Capri Palace

Our stay at this hotel in Capri was absolutely unforgettable. The property itself is unbelievably beautiful, every corner felt like a dream, with stunning views and elegant design that perfectly captured the magic of Capri. The service was outstanding from start to finish, making us feel truly pampered throughout our stay. A very special thanks to Gabriella, who went above and beyond to make our experience extra special - her warm hospitality made a real difference. This is a true luxury hotel, offering not only world-class amenities but also a genuine sense of care and personalized service. We thoroughly enjoyed every moment, from relaxing by the beautiful pool to indulging in the delicious breakfast each morning. Highly recommend for anyone looking for an exceptional and memorable stay in Capri!

More worried about their profits than customer satisfaction - I wrote asking for a room of the same category as last year. They hassled me with over 10 emails to ensure they had absolutely full payment but when I got here they told me that 'obviously' the room I wanted was in a different category which, given that I had specifically asked for a room with a garden or terrace and they had over a month to plan (plus I am paying over €1,8000) they could have told me that they do not actually have availability for what I had requested. I will not come here again

Amazing stay at a 5 star hotel - truly exceptional service from arrival to departure. . Food was exceptional and we were lucky enough to be upgraded in to a suite. The staff were very attentive to all or needs and even managed to locate Vincenzo who had made me some shoes 7 years ago. Would highly recommend

Excellent staff and service. Will recommend to stay here again. Beautiful property as well. The restaurants were top notch. The concierge service was beyond accommodating to our needs. Truly cannot wait to stay here again in the near future.