Yays Amsterdam Prince Island by Numa

Great hotel. It was very spacious and updated. We had a balcony right on the canal. It is a 5 min walk to public transportation. 7 mins walk to the main road with lots of restaurants. My only two complaints would be that it is confusing to figure out which rooms have washer/dryer and which don’t. We booked through AMEX. There is also no A/C but I guess that isn’t a thing in Europe. However, when I called the help desk the lady that helped was awesome. She gave me access to a room with a washer/dryer for one night. She also gave me access to another room to grab a couple of fans. The help desk is pretty awesome.

Disappointing experience at YAYS Prince Island. The coffee machine didn’t work, the temperature control system didn’t work, resulting in four nights of little to no sleep, when we first arrived at the property I looked in the kitchen drawers to find cooking utensils encrusted with food. When I contacted the apartment services for help their response was ‘please use soap and water to clean the items’. Toilet bowl was filthy, as was the high chair. We arrived in the rain with big suitcases and a pushchair. Staff refused to let us use the lift and instead insisted we use the very narrow staircase down to the ground floor apartment from the first floor. This accommodation is not cheap. We did not feel the quality of the apartment or customer care matched the price. The only saving grace was the nice neighbourhood but this of course has nothing to do with YAYS. The bins that are supposed to be accessible to customers staying for longer than a day or two were padlocked shut.

An excellent location, close to the city centre yet away from the crowds and noise of the city. Central station is about 10 minutes walk from the apartments, tram stop within less than 5 minutes walk, and supermarkets within 7 minute walk. There is a lovely bar with outdoor sitting again within 5 minutes of the apartments. Uber and Bolt taxis are easily available to get around. There was 4 of us and we had rented a 2 bedroom apartment which was spacious, well equipped with full kitchen including dishwasher and washer/dryer, comfortable lounge area overlooking the canal with floor to ceiling windows and a spacious bathroom with a separate toilet. It was on the first floor and there were a few very narrow steps to get to the apartment. There is no elevator. Easy to communicate via WhatsApp with any queries and responses are quick. We requested extra crockery and cutlery and that was brought round to us within the day.

The staircase leading to my apartment in the 1st floor was very tiny which gave me a hard time lifting my luggage step by step until reaching the upper floor.

15mins walk from Centraal Station and off the main tourist trail. Very comfortable apartment and helpful check-in information. Ideal situation for all amenities including excellent local restaurants. Wouldn’t hesitate to recommend.