texlaker
June 3, 2024
I just completed a 4 night stay at the Waldorf Astoria Amsterdam. My wife and I have stayed at a number of Hilton luxury hotels over the last couple of years, primarily Conrad and Waldorf hotels and resorts. This was the best hotel stay we’ve ever had. This is the third Waldorf property that we’ve stayed at so far. Hence, I already had high expectations of the service based on our prior experiences at Waldorf Chicago and Waldorf Cancun. However, the staff at this hotel took it to another level. The service is impeccable. My wife and I enjoyed our interaction with each and every staff member; they actually make you genuinely feel like they are happy to provide service and are personally invested in you having an amazing stay. The hype respecting this hotel is real. I’m so glad I extended my stay in Amsterdam once I saw that standard room availability was open. From the bellman, checkin personnel, staff in the restaurant to the wonderful Dutch server during our afternoon tea, we were blown away by the level of service. My wife and I agree that this property sets a new standard for luxury; and we’re so thankful that on the last day of our stay management extended our free breakfast Diamond benefits to in-room service because we had an early departure time before the restaurant opened. I’m so thankful to have stayed here and feel like this is the best city hotel I’ve ever stayed at. I could go on and on about the history of the hotel and the wonderful garden. However, you can easily find all that information on your own. What the pictures and articles may not convey however is how this excellent customer service enhances your experience and makes this hotel a destination all on its own.