Quality Inn & Suites Ames Conference Center Near Isu Campus

Awful. Hallways and lobby were hot and humid. Breakfast was cold and uncooked. Pool out of order. No bedding for sofa bed. Awful service.

Very rundown, felt dirty. The comforter had several small but noticeable blood spots. Tub was very high, I started out in a handicap room but had to be moved due to the rain coming in around the window. Nice people up front, just the motel needs a lot of work!

the room is disgusting the ceiling coatings is falling off. there were 100s of ladybugs in the room and the water for the shower and jacuzzi were ice cold. there was hair all over the bathroom floor and even on bed sheets. they give you no washcloths or handtowels....this place is just GROSS

The hotel was disgustingly dirty, rooms and common area's dirty. Checked in on Friday and had the breakfast on Saturday morning - waffle batter had gone sour - and after one bite threw it in the trash. The floor was dirty - hadn't been swept or mopped. I spilt some juice and when I used a napkin to clean up the napkin had more dirt and grime than juice. The bed the box spring cover had stains down the side where someone had spilled but it was not taken off and cleaned. I had on a pair of white socks and was walking around the carpet and they were dirty from dirt and grime. When I came home I immediately washed everything in my suitcase afraid of bed bugs. Our group has been coming to this hotel for over 10 years and it has been deteriorating but it used to be clean. Another example was the room we rented to have our group meeting and social - the floors were dirty - didn't look like they had been moped in weeks. Again when cleaning up a spill the white napkin was back with dirt and grime. They changed the policy at check-in that when people where sharing a room and needed to split the bill that had to be done at check-in instead of check-out. The man working behind the counter who barley spoke English never told us. Just charged the credit card immediately for the stay on whoever made the reservation. We found out on Saturday from other people in the group and were able to work with the English speaking lady at the desk and get it worked out. Right outside our door the sprinkler head was leaking dripping water to the floor - we notified the desk on Friday and we put a ice bucket under it to catch the water. It was still there Sunday morning and dripping. I will never stay at this hotel again.

Staff was very friendly, it was quite and the bed was comfortable. The room seamed clean, but the hallway were a little dirty. The breakfast selection was good and it was by the pool area. I didn't try the pool, but the area was nice. The motel is close to the interstate. There was a restaurant connected to the but I didn't try it. Not sure about other restaurants in the area. The motel is out by itself, but not too far from the town of Ames.