Hotel S3 Park, Ambernath

poor room services, cockroaches in the bathroom, water was dripping from AC duct all over the main room

The service of the hotel was terrible and a I am completely shocked that it all can be The service was terrible ! The reception was terrible and most of all whatever was not found. I checked in late and had no option but to stay . It was the worst experience or perhaps one of the worst experience of my life

Terrible stay at this hotel. Checked in at late 03:00 am, as soon as i entered in the room, strong cigarette smell made it more worse for me. Ignored it, and went for a shower, the wc was not cleaned properly, turned on the shower no hot water running through it. Opened the side table drawer to keep my cosmetics, found a long hair on it. Went to have a glass of water, all webs over my head, hairs at tissue paper with glasses. Linen had stains, bedsheet was torn, called restaurant and reception to ask for breakfast at 10:00am, neither reception nor the front desk were ready to answer the call, finally i went out of the room and one banquet guy took my order but after 45 mins i was given a call stating, the restaurant is not open and we cannot deliver. I get a call from reception for checkout at 11:15am stating the checkout was at 11:00, on requesting for a slightly late checkout till 01:00 considering i had checked in a little late but they denied and said it would be chargeable. I ended up paying to the receptionist at checkout who were not even bothered to ask about the stay and services.