Guest User
July 1, 2024
My recent visit to The Black Horse in Amberley was underwhelming. Despite having reserved a table in the garden, upon arrival, we were informed that no outdoor tables were available and were quickly seated inside the pub. The service was notably slow from the beginning. We found ourselves having to request for our drinks and food orders to be taken, only to be met with a dismissive "I’m here now" from the staff. This set a negative tone for the remainder of our visit. The staff seemed bothered by our presence, interrupting our conversation abruptly and at inopportune times, showing little interest in providing a pleasant dining experience. The most glaring issue was the excessive wait for our food, which took over an hour and a half to be served, a delay that was simply unacceptable. Although the food was satisfactory, it did not justify the lengthy wait or the expense. Dining out is expected to be enjoyable, yet my experience at The Black Horse was anything but. This appears to be a recurring issue, as friends have also mentioned experiencing slow service. With these persistent problems, I cannot endorse The Black Horse, Amberley, and do not plan to return after such a letdown.