Madison Square

No door code/ no response Never received my key code for the door. Tried contacting host numerous times and received zero communication. I ultimately ended up staying elsewhere unfortunately.

nice place! very nice and convenient

Very clean and confidently located

Great little gem off the I-40 I was worried about the door code after reading the other reviews, but our door code came on time and worked perfectly. The hosts are very readily available. This is a very nice stay. It is well equipped with everything you could need. There are plenty of towels and they even had snacks and water available and an ice maker on the refrigerator. The beds are fine. The rooms are spacious. The area of the stay was nice. The guest bed is a little squeaky but nothing that is actually bothersome. The noise from the I-40 didn't bother or affect us at all. I loved our stay and would 100% recommend. I'm glad I found this little gem.

Nice place and reasonably priced. Entry code did not work. Had to get additional codes to be able to enter. Took some time to be able to get in, but finally worked. A little frustrating after a very long travel day. Have stayed here twice now and the first time we had the same problem. Overall, very nice stay.

The apartment was beautiful! Everything was cleaned, smelled nice, and was more than anything we could have possibly hoped for. Price was very reasonable and it was very easy to find, right near I-40. The only thing that was a little frustrating was the communication. First, we were supposed to get the keycode 24 hours before arrival. That did not happen. We received the keycode at 8:38 on the morning of our stay, after we were already on the road. It was frustrating to have to deal with getting information that should have been given to us prior to the trip. We highly recommend getting this info to the customer in a more timely manner. Second, when we arrived at the property the keycode did not work, so we were in a bit of a panic. We had two phone numbers for the property, but neither was being answered. We texted, but did not get a respoinse. We were not given any phone number for emergencies. We were having to be in telephone contact with family 2 states away to try and reach out to Travelocity and determine what we were supposed to do. We recommend the property communicate directly with the customer and not through a third party as messages are not going through. The property was sometimes texting messages to us and other times sending them through Travelocity through email. When you are traveling across the country with someone who is elderly and slightly disabled, this situation was much less than ideal! Beautiful place, communication could use some improvement.