Fabrizia
July 21, 2024
Service was very poor. This is just one example of 3 occasions where we were not well treated: TV was turning on automatically several times at night we complain to the cleaning lady when she came in the morning and she just said I am not here at night. Not willing to report or guide us how to avoid this. We left one night in advance, the room was not as it was in the picture and there were ants in the room, cleaning lady complained to us for eating in the room in a very rude way. In general, with the exception of a lady in the pool and the valet parking guy, the personnel were rude.