Commercial Hotel

I didnt like that there was only toast for breakfast when told that we didnt need to book the room was lovely and clean

This gem is a hidden treasure. Don’t be deceived by the exterior; the rough weather stops as soon as you enter the doors. These rooms are top notch. Warm and comfortable with the usual room teas and coffees. Don’t miss out on the excellent breakfasts.

The good Comfy bed, good shower, nice receptionist, nice fleecy blanket (which was needed, see below) The bad The coldest hotel room I have ever stayed in (Room 7), and I like a cool bedroom. Although check in is from 14:00hrs, the heating doesn’t come on until 16:00 hrs (I went down and asked). It also seemed to go off at about 23:00hrs, as it was so cold by 00:30hrs that it woke me up. I then discovered aforementioned fleecy blanket, which ,if I wore a t-shirt under my PJs ,made it just about bearable whilst in bed. Dressing the next morning after my rather good shower was a miserable experience as the heating was only on for a short time in the morning, even though check out is 11:00hrs. The public bar ewas lovely and warm, so I can only assume that this is parsimony on the part of the owners. The ugly One of the reasons that the room was so cold was probably because the wardrobe was right in front of the radiator. As the room had a sloped ceiling on two sides, it would make more sense to have a hanging rail instead. The room smelt faintly but definitely of damp/mould, coming, I think from the bathroom. The bathroom had a huge crack in the ceiling.

Welcomed on arrival, shown to room, friendly staff and peaceful nights sleep.

The food is usually delicious, but the kids portion today was inedible. Did say to the server twice but this was totally ignored it wasnt if it was busy we were the only people in. It was a real pity the service is usually great but this visit it was not.

My mum and I decided to have lunch after enjoying the massed Pipes event so the restaurant was very busy. The staff were lovely; very friendly and welcoming. I loved the original artwork on the walls. The menu offers pretty standard fare but the food was cooked well and nicely presented. I would have loved to give 5 stars but the one thing I cannot abide (and probably the only reason I won't go back there) is to have to wade through cigarette smoke to enter the building. Why do people think it is acceptable to smoke in doorways when smoking areas are provided? And why do managers allow it?