Guest User
October 24, 2024
The hotel itself was nice, however we encountered quite a few problems. Firstly we were slapped with a €49 tax fee (€7 a night) which we weren’t informed of beforehand. There was also an additional €7 a day air conditioning fee when the temperature was permanently boiling. We tried to keep the balcony door open to counteract it, but it was a shared balcony so we had to keep it closed and locked when not around. It would also allow flies and mosquitoes a plenty in, which would not go away. The balcony itself was also booked for a pool/garden view however we got neither. The bathroom had a terrible smell from day 1 that wouldn’t go away, and we arrived to see the cultery was still dirty from the previous tenants. The pool was nice, but permanently freezing to the point you couldn’t enjoy yourself in it. Hotel staff were reasonably nice in our limited interaction, despite there never seeming to be anyone at the reception. The best part was the La Caretta restaurant next door, which had excellent customer service and food!