Latest Reviews for Alice Hotels

Holiday Inn Express & Suites Alice
3.8/540 Reviews
We've stayed here a couple of times as we have family in the area. It's a pretty decent hotel for Alice, TX! They were doing construction on the lobby area when we were there, but it didn't cause any problems. I think it will be very nice when they are done. The front desk staff is always very friendly. The room was clean and spacious and the bed was comfortable. The breakfast is now back to self-serve--thankfully! It has hot options like eggs and sausage and also cold selections like yogurt and cereal. They have hot water for hot chocolate there, but no tea bags. Tea bags would be a nice addition to the breakfast line-up. My only complaint was with housekeeping. We stayed for 3 nights. The 2nd night when we got back to the hotel, our bed wasn't made, trash wasn't emptied, and we had no new towels or make-up removing cloths. I went down to the front desk to get towels and saw a sign I didn't see at check in. It stated that in order to be ”environmentally friendly” stays under 5 days will not receive housekeeping unless requested. So, I requested it for the next day. The next day when we got back, we had towels and the trashes were emptied, but the bed was not made. I'm not quite sure how making the bed is not environmentally friendly. I don't like this policy at all. Who wants to go 4 or 5 days using the same towel? That's not very hygienic. And what would it hurt to make the bed, empty the trashes, and leave more make-up removing cloths each day? Other than the housekeeping issues, our stay was fine, and we'll probably give it another try next time we are there.

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