Happiness35649080862
January 5, 2025
We stayed here a few nights over new year. The hotel is in a wonderful location, a few hundred metres from a lovely beach, directly opposite the harbour and immediately surrounded by an unbelievable amount of lovely restaurants and bars. The castle, a must visit, is a short walk away as is the tram station, and market. The hotel is quite old so the rooms are basic but do the job. Fitting a few more clothing shelves and hangers on the empty walls would really be a worthwhile investment, I find this in many hotels, but we managed. The views are excellent when in the top half of the building and the lifts were fine and never took longer than a couple of minutes. There was a slight smell in the lift areas as mentioned in other reviews, maybe drains but it was not that bad and not worth a negative review, and the hotel was generally very clean. The breakfast was generally good, and varied. The reception staff were excellent and very helpful. The panoramic views from the 26th floor bar and restaurant were amazing and a must see if staying at this hotel. My only complaint would be that the service, or lack of, given by a couple of the evening bar staff was not good enough. One lady in particular, the older one that evening (Jan 2nd) made it clear that she was in no rush to serve and was very rude when asked about it, as was her younger colleague. We left due to feeling so uncomfortable and found excellent friendly service in a bar just outside the hotel. I would not let this single bad experience sour the overall feel of the hotel as its generally good value, fantastic location and well worth visiting.