Anonymous User
February 6, 2024
It's been a long time since I reviewed this hotel, and I'll be disappointed if I don't say a few words about it❌
This hotel is not in Izmir, but in Aliaga Alia‼ ️‼ ️
When I think of this hotel, I feel uncomfortable, disgusted, and want to curse🤬
I want to book a hotel and search for Izmir on Ctrip. This Radisson is openly ranked second, but you can't find this Radisson when locating Azmia on the corresponding agoda, booking, *******.
The prefix "Izmir" is actually the port area, 64km away from the tourist attraction "Izmir" by car, and it takes an hour and a half at peak hours!
We booked at 18:20 and arrived at 19:20. We found that we were still 64km away from the city center.
And our flight at 11am on the third day was to Istanbul. Looking at the map, this remote place was 92km away from Izmir Airport, and it would take nearly two hours to drive during peak hours. We immediately contacted Ctrip to ask for assistance in changing the hotel or refunding.
At that time, the Ctrip App said that we could refund the second night. Ctrip customer service also tried their best and said they would help me coordinate. I felt confident at the time. After waiting for about two hours, I received bad news, saying that the hotel would not allow refunds. The third-party agent ********* had no problem and suggested that we go directly to the hotel to coordinate with the hotel.
We drove for more than an hour and didn’t have dinner when we arrived at this so-called Izmir Radisson Hotel. As a result, it became more and more desolate. There were no attractions around, just barbed wire containers!
There was no one at the door of the hotel, no doorman or porter, only a receptionist in the lobby.
After explaining the situation to him, he said that it was the agent who refused to refund. This order cannot be modified or cancelled. I discussed with him because it is indeed far from the tourist attractions. Can we help us refund the second night? I got a clear rejection. He said inhumanely: You can get up early and rush to the airport. It's really stupid. I instantly felt that this store is a black shop. The whole hotel is as quiet as **. The bottled water in the room has steam. How long has it been since no one touched it? I stayed in the suburbs for nearly 1,000 RMB per night. There was no food around. I just washed and went to bed. I had two bites of breakfast the next day, gave up the second night's stay, and escaped from the nightmare directly.
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