Guest User
December 9, 2022
This hotel is terrible, because we found bedbug during ourstay. we checked in the hotel on Nov 23 2022, the room number is 323.we foundmany bedbugs 2 am of Nov 24 during our sleeping. We have reported this issue to the clerk Beeky at the front desk, she suggested us to send an emailto Trace,the manager of the hotel regarding this issue together with bedbugphotos we took in the room and request full refund and compensation on the lost.Morning of Nov 24, I got a phone call from Tracy, she told me the bug I showedher is not bed bug, but lady bug. I can not agree with her, so I contacteda pest control company after I returned to my home city. The owner of thecompany told me the picture I showed him is bedbug. and my family doctor also told me the red bumps are bed bug bites.