Comfort Suites

Great stay, good staff, clean room

The tub had bad stains, faucets rust streaks into tub. Bullet hole in door.

Roaches in the bathroom

No towels, broken TVs, overflowing toilet, etc… This was a weekend trip with friends and their kids. We suggested our friends book a room at Comfort Suites so we could all be at the same hotel. Our group had a total of 4 rooms. All rooms only had 2 towels each. We asked for more towels and was told there was no more towels for them to give us. In our room the tv speakers did not work. In another room the tv only had one channel. In another room the toilet overflowed. My friend went to the front desk to get someone to fix it. He was told there was no one to fix it and was given 2 hand towels. The coffee on Sunday morning was awful….cold and very weak. We had to get extra coffee pods from the front desk and then get creamers from the breakfast area and go back to our room to make a halfway decent cup of coffee. Also, the front desk routinely had no one at it with a sign that said we’ll be back in 10-15 minutes. I think this hotel is extremely understaffed and the manager or whoever is in charge doesn’t want to pay for necessary fixes and laundry services. At least the rooms were clean. Otherwise, this review would be a lot worse. Also, our windows were unlocked in the rooms. We had to lock them ourselves. This was a very disappointing stay and not at all what we are use to when we choose Comfort Suites.

Beware: There is black mold in the bathroom, hair pins on the floor and gum just under the edge of the nightstand next to the bed. The tv doesn’t work at all. No help to complain, no housekeeping or maintenance available. I would advise you if at all possible to find another place to stay.

The smell of the sheets/ the pillows was horrible