No.95, Building 1, Guofan Building, No.95 Hongshi Community, Yingbin Road, Altay City, Xinjiang, ChinaView Hotel Details
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Holiday Inn Ale Thai Fan Guest Reviews
4.7/5
Outstanding
376 review
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Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(376)
Positive reviews(368)
Reviews with photos/video(122)
Delicious breakfast(39)
Large rooms(30)
Friendly front desk staff(18)
Offers pick-up/drop-offs(16)
Well decorated(11)
Close to airport(11)
Tasty restaurant(6)
Delicious buffet(3)
Negative reviews(8)
christina kartika s
Cozy Queen Room
Stayed in Feb 2024
Couples
41 review
4.5/5
Great
Posted on Mar 27, 2024
Clean room, rich breakfast, good size room. Nice reception, near restaurant and airport
Response from Property: 感謝您的好評和喜歡😘😘😘您的肯定是我們最大的動力✊✊✊人山人海是生存,翻山越海🧗♀️才是生活✌✌✌願您能去到更遠的地方,遇到更亮的光🙆🙆🙆
ballerina
Cozy Queen Room
Stayed in Jul 2024
Couples
8 review
4.0/5
Very Good
Posted on Aug 11, 2024
A modern hotel that is about a 10 RMB taxi ride away from the downtown area. The room was comfortable and clean.
Response from Property: We're thrilled you enjoyed your stay with us! Your feedback means the world to us, and we're glad our services met your expectations. Looking forward to welcoming you back soon!
Guest User
Cozy Queen Room
Stayed in Sep 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Great if can have coffee at the breakfast
Response from Property: Thank you for choosing our hotel, we will continue to improve our services! Looking forward to your next visit. Wish you a happy life and a good mood very day!
Guest User
Cozy Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The room is very spacious and bright, with reasonable layout and makes people feel very comfortable.
The bed is super soft and sleep quality is greatly improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Guofan Holiday Hotel, and thank you for speaking highly of our hotel! Cleanliness, high-quality service, convenient transportation, everything, have you felt the warmth of "home"? Now we are still running on the road of growth, and we hope to get your guidance and supervision! Looking forward to seeing you again soon!
Guest User
Cozy Queen Room
Stayed in Aug 2024
Travel with friends
136 review
5.0/5
Outstanding
Posted on Sep 8, 2024
! This hotel is truly amazing! From the moment you walk in, you feel full of warmth and comfort. The rooms are tastefully decorated, and every detail reveals care and taste. The bed is soft and comfortable, allowing me to have a good dream every night. Moreover, the service staff at the hotel are super friendly, always smiling and helping me, making me feel like I'm home. Breakfast is also a highlight. It is rich in variety and delicious, satisfying all my taste buds. Overall, I am very satisfied with the environment, facilities and services of this hotel. It is truly an unforgettable stay! If I have another chance to come here in the future, I will definitely choose this hotel without hesitation! It is also highly recommended to all friends who want to enjoy a comfortable stay, you will not be disappointed!
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Response from Property: Being recognized is a kind of happiness, and being trusted is a responsibility. I am very grateful for my daily busyness. I am grateful for the careful feedback from old customers, and I am grateful for the considerate comments from new customers. The hard work and exhaustion are all worth it. It is you who make me feel , all intentions can be responded to, thank you for meeting me. Along the way, how many people have turned from strangers to customers, and from customers to friends. I chose sincerity, and you chose trust. Thank you again for your choice and affirmation.
Guest User
Cozy Queen Room
Stayed in May 2024
Other
5 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is super clean, with three separate areas for washing, bathing and bathroom. There are many hotels to choose from around the hotel. The transportation is convenient and it takes more than 10 minutes to the airport. There is also a thoughtful airport pick-up service. Great breakfast with lots of variety, the beef noodles are great. Lunch, yes, there is a free buffet lunch. Moreover, the front desk helped to upgrade the room type for free. I will stay here again next time.
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Response from Property: It’s the breeze, it’s the sunset, it’s the heartbeat, it’s irreplaceable. Thank you for your love for Guofan. We will take your praise and never forget our original intention to bring beauty to more travelers.
xx1234567
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Very good hotel! There is a humidifier! There is a laundry room! There is a gym! Breakfast is also delicious!
My first night’s stay in Altay was a great experience~
The front desk is also very welcoming ~ I fell in love with this city☺️
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Response from Property: A city, a beautiful memory. Thank you for meeting you in the hotel. Thank you for your recognition. All our staff are inspired by your praise. At the same time, we are constantly working hard to do good. I believe we will do better in the future and sincerely look forward to your visit again! We hope that your next stay will bring you different surprises and touches.
Guest User
Cozy Queen Room
Stayed in Feb 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 5, 2024
It’s a really good hotel. There are shuttles to and from the ski resort every day, as well as airport drop-off. The service is also very good. There is a Xinjiang restaurant on the third floor, which tastes very good. After skiing, I can have a meal on the third floor after washing up. , it’s really convenient ~ the room is also very quiet, and it’s really friendly for people like me who have poor sleep quality. You can also see the Jiangjun Mountain snow track through the window at night, so the view is not too good.
Facilities: Complete facilities, large rooms
Hygiene: Hygienic and clean, timely cleaning
Environment: simple and stylish, very convenient for traveling and dining around, very close to Wanghu Shikoku Liufang
Service: Very good, hotel staff are very kind
Original TextTranslated by Google
Response from Property: Oops😜😜😜 Guofan is really happy after seeing your good comments😘😘😘Thank you for choosing us among the huge crowd😘😘😘No amount of advertisements is as good as word of mouth, we value everyone The guest’s personal experience, when you come, we will do our best to make your journey easier and more enjoyable because of us~ Then I wish we can climb different mountains and return to the same road✊✊✊Goodbye, friends🤟 🤟🤟
Guest User
Cozy Queen Room
Stayed in Jan 2024
Solo travelers
52 review
5.0/5
Outstanding
Posted on Feb 27, 2024
The hotel is newly opened, and they also upgraded the room type for free. The rooms are large and new, and there are shuttles to and from the ski resort and the airport. The price-performance ratio is very high!
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Response from Property: Thank you for your praise and likes😘😘😘Your affirmation is our biggest motivation✊✊✊The crowds are survival, and crossing mountains and seas🧗♀️ is life✌✌✌Hope you can go further and meet brighter places The light🙆🙆🙆
Pangpangdatoushu
Deluxe 2-bed Room
Stayed in Jan 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Very satisfied. The hotel has a laundry room and a humidifier, which is very convenient for skiing. There is also a shuttle bus. I am very satisfied with everything. There are many restaurants around and it is convenient to eat.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Anonymous User
Deluxe 2-bed Room
Stayed in Jan 2024
Other
2 review
1.0/5
Posted on Feb 15, 2024
The roof of the room leaked and lime fell out, making it hard to sleep well at night. There was no response from the front desk. The experience is too bad.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry to give you a bad experience. The room is fully occupied on the day before you move in. We are very sorry that we do not have emergency room to replace you in time! It is normal to check the room before moving in. The pipe problem caused water leakage and caused trouble to you. We hope that you can give us a chance to serve you again next time you come. wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2024
I stayed here during the week I stayed in Altay. The room was large, new, and well-equipped with everything. Because I came from the south, there was even a humidifier.
The transportation is also very convenient. We mainly ski, the hotel has a free shuttle bus, and it’s not far to take a taxi to the surrounding area.
You can see Jiangjun Mountain when you go out, and the surrounding restaurants are also very good. The one next door is delicious. I recommend their 2 yuan yogurt.
The most important thing that touched me was that I couldn't check out of the hotel because I had a fever. The hotel staff helped me pack my luggage, especially the room manager Huang and the waiter Qiahei, who carefully packed my things neatly. Thank you everyone. I was so touched. Warm city.
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6/9
Response from Property: Oops😜😜😜 Guofan is really happy after seeing your good comments😘😘😘Thank you for choosing us among the huge crowd😘😘😘No amount of advertisements is as good as word of mouth, we value everyone The guest’s personal experience, when you come, we will do our best to make your journey easier and more enjoyable because of us~ Then I wish we can climb different mountains and return to the same road✊✊✊Goodbye, friends🤟 🤟🤟
Guest User
Cozy Queen Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Very good hotel. The location and breakfast are all good. I stayed for four nights. Skiing is very convenient. There is also a shuttle to the ski resort. The service is also good. The breakfast is different every day. They are all delicious. There is a ski equipment store downstairs.
Original TextTranslated by Google
Response from Property: Oops😜😜😜 Guofan is really happy after seeing your good comments😘😘😘Thank you for choosing us among the huge crowd😘😘😘No amount of advertisements is as good as word of mouth, we value everyone The guest’s personal experience, when you come, we will do our best to make your journey easier and more enjoyable because of us~ Then I wish we can climb different mountains and return to the same road✊✊✊Goodbye, friends🤟 🤟🤟
Anonymous User
Cozy Queen Room
Stayed in Dec 2023
Other
25 review
1.0/5
Posted on Jan 21, 2024
I was so hungry after getting off the plane that I ordered takeout and it was delivered to the hotel. The front desk didn't notify me. I called the takeaway person and asked if the robot was there. I waited for 15 minutes and didn't get it. I called the front desk again and asked questions. To put on shoes, you have to go downstairs and find them yourself. Both elevators are broken. I tried to use the room phone to call the front desk, but it was also broken. The robot in the elevator room was also broken! ! I'm really convinced! ! Finally, I called the front desk staff’s mobile phone and asked someone to take the takeout out of the robot. No one came for 15 minutes. Finally, I got mad. After 10 minutes, I sent a security guard to knock on the door and deliver without saying a word. ***** *, threw it to me and left. Such is the level of management and attitude of this hotel! Excellent! ! !
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and leaving this review. We are deeply sorry that you were not satisfied during your stay at our hotel. We have made timely improvements based on your comments. The hotel is equipped with robots to deliver meals, and they need to be delivered in order during peak periods. If the robot runs out of power, it will also inform the delivery person that it can be delivered to the room, and our front desk will help with the delivery. We are grateful for your choice and understanding. We are full of uneasiness and apologies for not being perfect. Thank you for your company and tolerance. We strive to provide you with the highest quality service and hope you feel our sincerity and intention. We look forward to meeting you next time and wish you success in your work and all the best!
Yingbaoyingbao
Cozy Queen Room
Stayed in Dec 2023
Solo travelers
32 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Very cost-effective
The moment I entered the room, I sent a message to my friend
This 200-dollar room beats the 2,000-dollar room in Japan.
Very new and spacious, very comfortable to live in
The restaurant on the third floor is also delicious
Very suitable for skiing
There are also buses to and from the ski resort.
But be sure to ask the front desk in advance when the car will arrive.
Sometimes when it’s full, we’ll leave early
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Guofan Holiday Hotel. Our aim is to provide every guest with consistent high-quality services to meet your expectations. I believe that with your support, we will continue to improve our service quality. We ensure that every trip and stay you have is an unforgettable experience, and we sincerely look forward to seeing you again!