Hotel Condesa
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Alcudia

Hotel Condesa

Carrer de les Roselles, 4, Alcudia, Balearic Islands, 07410, Spain
Show on map
We Price Match
hotel overview picture
Highlights
Free parking
Lots to do
Varied breakfast
Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Horse riding
Hiking
All amenities
Property Description
Located in Alcúdia, Hotel Condesa is by the sea, within a 15-minute walk of Playa de Muro and Alcúdia Beach. This beach hotel is 1.3 mi (2.1 km) from Albufera Natural Park and 2 mi (3.3 km) from Hidropark.
Show more
8.1/10
Very Good
Cleanliness8.1
Amenities8.2
Location8.2
Service8.2
All 102 reviews
Surroundings
Landmarks: WATERSPORTS MALLORCA MURO
(110m)
Landmarks: The Posh Paddy, Irish Pub
(280m)
Landmarks: Iglesia Sant Albert el Gran
(360m)
Landmarks: Steg
(410m)
Landmarks: Rotonda de la tumbona
(480m)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Family Quadruple Room With Balcony
4

Family Quadruple Room With Balcony

2 Single bed and 1 Sofa bed or 1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Double Or Twin Room
1

Double Or Twin Room

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Daily housekeeping
Wi-Fi in room
Room Details
Check Availability
Double Room With Balcony And Partial Sea View
7

Double Room With Balcony And Partial Sea View

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Room With Balcony
4

Junior Room With Balcony

1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Double Room With Balcony And Sea View
5

Double Room With Balcony And Sea View

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Family Suite, Balcony, Partial Ocean View
4

Family Suite, Balcony, Partial Ocean View

Bedroom 1:1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Room, Balcony, Partial Ocean View
5

Junior Room, Balcony, Partial Ocean View

1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Double Room With Balcony
5

Double Room With Balcony

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Double Or Twin Room With Side Sea View

Double Or Twin Room With Side Sea View

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Daily housekeeping
Wi-Fi in room
Room Details
Check Availability
Family Suite With Balcony
4

Family Suite With Balcony

Bedroom 1:1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Basic Double Room With Balcony
3

Basic Double Room With Balcony

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.1/10
Very Good
102 reviews
Verified Reviews
  • Cleanliness8.1
  • Amenities8.2
  • Location8.2
  • Service8.2
Average for similar properties in Alcudia
Most Mentioned
AI Summary
Consistently praised for its cleanliness and comfortable rooms, the hotel also offers a varied breakfast. Its exceptional beachfront location and friendly, accommodating staff provide a relaxing and enjoyable experience.
M‍s‍u‍b‍a‍s‍i‍c
September 9, 2024
Great hotel, very family-friendly. At the foot of the sandy beaches and the sea. Very good and very varied buffet, lots of choice for breakfast and dinner. A second Italian restaurant is available. A bar on the top floor of the hotel with a magnificent view of the sea. Very large outdoor swimming pool with a VIP area. Deckchairs in the hotel. Deckchairs on the beach for a fee of €20 per day I recommend this hotel.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 5, 2024
Not recommended at all 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
Preis-Leistung war keinesfalls gerechtfertigt. Die Zimmer waren viel zu klein und leider überhaupt nicht sauber. Die Wände waren dreckig, sowie die Dusche an der Scheibe und an den Wänden. Zum Glück war das Bett sauber. Es war extrem hellhörig, was vorallem in der Nacht mühsam war. Die Liegen am Pool waren von früh morgens an alle besetzt, egal bei welchem Wetter. Am Meer konnte man jedoch Liegen für den ganzen Zeitraum reservieren, was toll war. Das Buffet war sehr vielseitig und lecker, jedoch waren alle Speisen immer kalt. Die Abendunterhaltung war gut und abwechslungsreich. Die Poolanlage wirkt auf den ersten Blick schön, jedoch war sie relativ ungepflegt. Im Pool war immer alles voller Sand und der Kinderbereich wirkte eher in die Jahre gekommen und ungepflegt/unhygienisch.
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 25, 2025
Wir haben als Familie zehn Tage im Hotel Condesa in Playa de Muro verbracht – und sind mit einem durchweg positiven Gefühl abgereist. Dieses Hotel ist weit mehr als „nur“ ein familienfreundliches All-Inclusive-Haus am Strand. Es ist ein Ort, an dem Gastfreundschaft, Menschlichkeit und Qualität ernst genommen werden – und das auf eine Weise, die man nicht überall erlebt. Schon beim Check-in war der erste Eindruck hervorragend: freundlicher Empfang, reibungsloser Ablauf, alles sauber und strukturiert organisiert. Die Zimmer sind gepflegt, angenehm klimatisiert und bieten alles, was man für einen entspannten Urlaub braucht. Die tägliche Reinigung erfolgte zuverlässig, die Betten sind bequem, das Badezimmer funktional und sauber – und vom Balkon hatten wir einen tollen Blick auf das Meer. Die Lage des Hotels ist ein echtes Highlight. Man tritt aus der Tür und steht direkt am feinen Sandstrand von Playa de Muro – ideal für Kinder, weil flach abfallend, sauber und ruhig. Supermärkte, Apotheken, Restaurants und Bushaltestellen sind alle fußläufig in wenigen Minuten erreichbar. Wer einmal angekommen ist, kann das Auto getrost stehen lassen – alles Wesentliche liegt vor der Tür. Das All-Inclusive-Angebot hat uns ebenfalls überzeugt. Die Buffets sind abwechslungsreich, hochwertig und gut organisiert – selbst zu Stoßzeiten findet man immer etwas Leckeres. Getränke und Snacks sind den ganzen Tag über verfügbar, das Personal im Restaurant ist aufmerksam, freundlich und flink. Besonders positiv: Auch auf Sonderwünsche wird problemlos eingegangen. Und dann war da noch ein sehr persönlicher Moment: Während unseres Aufenthalts kam es zu einer belastenden medizinischen Situation in unserer Familie. Ohne ins Detail zu gehen – das Hotel hat sofort, schnell und unbürokratisch reagiert. Innerhalb weniger Minuten wurde alles Notwendige veranlasst. Noch beeindruckender war jedoch, wie menschlich und kulant das gesamte Team danach mit uns umgegangen ist. Wir durften kostenfrei bis 18 Uhr im Zimmer bleiben, unsere All-Inclusive-Bändchen bis abends behalten und ich konnte jederzeit Essen zur Mitnahme für meine Frau und Tochter organisieren. Ohne Diskussion, ohne Aufpreis – nur mit Verständnis und echter Anteilnahme. Solche Gesten lassen sich nicht in Sterne fassen – sie zeigen Haltung. Das Condesa ist nicht nur professionell geführt, sondern auch mit Herz. Genau das macht den Unterschied zwischen einem normalen Urlaub und einem Erlebnis, das im Gedächtnis bleibt. Fazit: Das Hotel Condesa ist in jeder Hinsicht empfehlenswert – insbesondere für Familien, die Wert auf Komfort, Lage und echte Gastfreundschaft legen. Wir haben uns sicher, willkommen und unterstützt gefühlt – selbst in einem schwierigen Moment. Dafür sind wir dankbar. Wir kommen wieder. Ohne Wenn und Aber.
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
Extremely disappointing experience – far from advertised "luxury" This was by far the most disappointing holiday experience we've ever had – and it started the moment we arrived. The hotel is falsely advertised as a 5-star (or “5 suns”) resort, while in reality it barely reaches 3-star standards in terms of accommodation, service, cleanliness, and facilities. The entire stay was filled with constant issues, stress, and frustration – certainly not the relaxing vacation we were promised. ROOM & HYGIENE ISSUES - The room smelled musty and was poorly ventilated. - It did not match the photos shown online. - Basic cleaning was denied the day after check-in – we were told we "aren’t entitled" to it. - We paid for a safe that didn't work and had to chase staff to fix it. - The furniture was old, worn-out, and damaged. - The toilet offered zero privacy – glass sliding doors that don’t even close properly. - No ventilation in the bathroom = constant humidity and bad smell. - After switching rooms due to the odor, the new one was also dirty and in poor condition. - Towels were either dirty or not provided at all on multiple occasions. - Cleaning often occurred only late in the afternoon. FOOD & DINING EXPERIENCE - The food quality was extremely low – bland or just bad tasting, clearly based on pre-cooked processed items. - Fruits were often rotten or of very poor quality. - Dishes and glasses were repeatedly dirty, with visible food residue, grease, or even hairs on them. This happened almost daily. - One evening, a chair collapsed under me during dinner – luckily without injury. POOL & FACILITIES - Pool water was dirty and green – nothing like the website photos. - The gate to the beach frequently malfunctioned. - Wi-Fi was mostly unusable – not even staff could get it to work properly. FALSE ADVERTISING & MISLEADING INFORMATION - Hotel clearly misrepresents its star rating and overall standard. - The entire trip cost over €4,300 – completely unjustified given the low standards and ongoing issues. We met several other guests – especially from Slovakia – experiencing the exact same problems. This is not a one-time issue, but a repeated pattern of poor service, dirty conditions, and broken promises. Avoid this hotel if you expect a true 5-star experience or even decent hospitality. This was not a vacation – it was a long list of disappointments. Strongly recommend looking elsewhere.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
After 9 years, we returned to this hotel and were genuinely impressed by how much it has improved over time. Everything – from the delicious food and the refreshed hotel design to the daily entertainment – exceeded our expectations. And the drinks? Let’s just say one was enough to make my head spin – in the best way possible! 😄 We came with our child and would like to express our heartfelt thanks to Arina, the kids’ animator. She took amazing care of the little ones, always smiling, dancing, and making them laugh – a true gem! This return visit was a truly special experience, and we’re certain it won’t be our last. Highly recommended!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 16, 2025
Een speciale zeer positieve review voor Ari Neria Nicole. Superlieve dames met aandacht voor kinderen, zowel met kleintjes als met tieners.
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 14, 2025
They are REALLY frendly and we loved it very much, so thx CONDESA big love!!!! Ari was so so kind so thanks everything!!!!

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Water park
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 03:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
€6.00 (approx. PHP 402.41) per person
Adult
Buffet:€12.00 (approx. PHP 804.82) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1974
  • Number of Rooms: 475
Located in Alcúdia, Hotel Condesa is by the sea, within a 15-minute walk of Playa de Muro and Alcúdia Beach. This beach hotel is 1.3 mi (2.1 km) from Albufera Natural Park and 2 mi (3.3 km) from Hidropark.

Be sure to enjoy recreational amenities, including a waterslide, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Mediterranean cuisine at Restaurante Irina, one of the hotel's 2 restaurants. Relax with a refreshing drink at the bar/lounge, the poolside bar, or one of 2 swim-up bars. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 475 air-conditioned rooms featuring minibars. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Hotel Condesa?

The cancellation policy for Hotel Condesa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Condesa?

Standard check-in time at Hotel Condesa is 14:00-23:30 and check-out time is 11:00.

What amenities and services are available at Hotel Condesa ?

Hotel Condesa offer top amenities and services include Shuttle service.

Can I bring my pet inside the Hotel Condesa?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Condesa.

About This Property

Distance to Train Station24.78KM
Hotel Star Rating4