Iberostar Waves Ciudad Blanca

Guests praise the consistently high cleanliness standards and friendly, helpful staff. The welcoming atmosphere created by the staff is appreciated.

We have just spent 9 amazing nights in this hotel as a family with a 6 and 10 year old and have to say the hotel is one of the best we have stayed in. We had an issue with our room early on but were quickly moved and all issues resolved professionally. Plenty of choice breakfast lunch and dinner and always easy to get a table. Lots of entertainment night and day. The shows are high quality and good for adults and kids unlike alot of other hotels. All of the staff are a credit to this hotel and make it what it is. The animation team work day and night extremely hard and we really appreciated them making the stay special. Bar staff very attentive and all staff in general very friendly. Located right on the beach which is beautiful, we really hope to come back someday as a family. 5*.

Just got back from a stay at Iberostar Blanca, very pleased, Check in and out very smooth and quick, staff really are the nicest, friendliest bunch, you usually get one miserable one but not here! When you check in you get asked to pick a breakfast, lunch and evening time (All inclusive) which you can change at any time at the front desk. Lots of engagement with dining staff and my 13 years old son on his various football shirts each day, a playful boo or thumbs up and cheer. Which he loved. Rooms (Floor 2) spacious, clean and well equipped, we did have a problem with our toilet not flushing but they sent a plumber up and he sorted it the same day. Rooms have a hob and a pan to boil water but no kettle, we asked for extra pillows and got them quickly. There is a Bath in the rooms which is great after a day of walking, however they are quite narrow and deep, both my elbows were bruised haha. Location is fab! Right on the beach, various supermarkets and a Spar right outside, Pizza Hut and KFC literally outside the front doors. €8 to the Port in a taxi, or a lovely 15 min walk and €8 to old town, for the market (Sundays and Tuesdays) The taxi park up is a two minute walk from the hotel. While we were there the hotel had a Greek night, Mexican night, American night? Italian And seafood night Snack truck is fab, serving toasties, popcorn chicken, hot dogs, chips, cakes. Fresh juices every morning including a detox juice . We didn’t use the Spa but it looked good, the treatments are a paid extra starting around €58 for a facial - €100 for a massage. Towels can be rented for €20 which you get back when you return them. Entertainment good, loads for the kids clubs including pottery, picnics and crafts. No issues getting sunbeds any time of the day, taxi rank is a two min walk from outside the hotel. Not a big alchohol drinker but got San Miguel gluten free beer whenever I asked. CONS Not many! Air con wasn’t great, we did struggle with the heat last two nights as it didn’t seem to be doing much even on full blast. Can be loud with people dragging suitcases and kids screaming up to 12am in the hallways, which bedroom connects too. But evening entertainment over and done by 10pm so no problems there. Pools were clean but we didn’t once see anyone fishing out the leaves which were at the bottom the pool floor, a quick fix to make it feel cleaner. Also pools quite cold, not enough to put the kids off but tough on this 38 year old woman haha. Weather last week hit and miss, out of five days three were hot and sunny, two rainy days. The clouds are deceptive as lots of people were still sunburnt on an overcast day. Would recommend a hoodie and thin trousers for the evenings and windy days. Overall, we would recommend this hotel, the location is really great and makes up for the other small issues. The hotel has ramps and is very accessible including an aid at the main pool for seated dipping. There is an area towards the back of