Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World
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Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World
No.6 of Cultural Hotels in Lisbon
R. Jau 54, Alcantara, Grande Lisboa, 1300-314, Portugal
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Amenities
Outdoor swimming poolFree
Indoor swimming poolFree
SaunaFree
Spa
Massage room
Gym
Private parking
EV charging station
All amenities
Property Description
Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. This luxury hotel is 3.1 mi (4.9 km) from Belém Tower and 3.6 mi (5.7 km) from Rossio Square.
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8.9/10
Lovely gardens, and great facilities
All 109 reviews
Surroundings
Metro: Cais do Sodré
(4.8 km)
Metro: Rato
(5.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Room With City View (1 Adult)
1 King bed or 2 Single bed
25m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Premium Room With Garden View (3 People)
1 King bed and 1 Single bed or 3 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Suite With City View (4 People)
1 King bed and 2 Single bed or 4 Single bed
32m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Deluxe Room With Garden View (3 Adults)
1 King bed and 1 Single bed or 3 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Suite With Garden View (4 People)
1 King bed and 2 Single bed or 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Premium Room With Balcony (3 People)
1 King bed and 1 Single bed or 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Deluxe Room With City View (3 People)
1 King bed and 1 Single bed or 3 Single bed
25m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Deluxe Room With Garden View (3 People)
1 King bed and 1 Single bed or 3 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Premium Room With Garden View
1 King bed or 2 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Premium Room With Garden View (3 Adults)
1 King bed and 1 Single bed or 3 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Suite With Garden View (3 Adults)
1 King bed and 1 Single bed or 3 Single bed
46m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Deluxe Room With City View
1 King bed or 2 Single bed
25m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Suite With City View (3 People)
1 King bed and 1 Single bed or 3 Single bed
32m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Premium Room With Balcony (3 Adults)
1 King bed and 1 Single bed or 3 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Deluxe Room With Garden View
1 King bed or 2 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Suite With Garden View (3 People)
1 King bed and 1 Single bed or 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Deluxe Room With City View (3 Adults)
1 King bed and 1 Single bed or 3 Single bed
25m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Suite With City View
1 King bed or 2 Single bed
32m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Suite With Garden View
1 King bed or 2 Single bed
46m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Suite With City View (3 Adults)
1 King bed and 1 Single bed or 3 Single bed
32m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Premium Room With Balcony
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
109 reviews
Verified Reviews- Cleanliness9.1
- Amenities9.0
- Location8.8
- Service8.7
Average for similar properties in Alcantara
Faifai hk
July 21, 2025
The main building of the hotel is a refurbished palace, which is unique and beautiful. Staff service is exceptional, guiding you through every part of the hotel, since your arrival and till your departure.
Ajay k shah
July 11, 2025
What the website shows photos is full window but actually they gave small window , check in stuff was rude , checkout we tried calling to get our luggage no one picked up for 15 min so we had to drag all 4 bags to lobby which was 500 meters away , hotel so lovely , spay and pool was helpful for excercise but staff can be improved in check in and checkout
Guest User
June 13, 2025
Médio. Lindo mas o serviço é perdido.
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Guest User
March 10, 2025
This stay was great! The room was warm and elegant, the facilities were new and complete, and the bedding was so comfortable that it made for a good night's sleep. The front desk staff was warm and thoughtful, checked in quickly, and recommended fun places around. The breakfast was rich in variety and tasted very good. The hotel is in a great location and convenient for travel, highly recommended!
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Forrestm
June 27, 2024
Lovely gardens, and great facilities
Guest User
May 28, 2024
The interior decoration is elegant and the jacaranda flowers in the courtyard are colorful.
Original TextTranslation provided by Google
Guest User
August 14, 2023
They charged me twice the amount of the room, I had the stay prepared through trip and they charged me again claiming that it wasn't. I have subsequently had both charges and continue to complain without success.
The hotel is far away and you always depend on the taxi.
Breakfast was not what was expected. The hotel was crowded and there was no option to sit on the terrace, it was hot inside and although they sell the juice as natural, it is from a bottle.
Correct service but very slow.
The pool is in shade all afternoon and finding an available housekeeper is an adventure.
Frankly there are better options in Lisbon and probably cheaper since I am still demanding a refund for the duplicate payment.
The after-sales service is disastrous, they do not answer emails and I continue trying by all means to recover my money.
Original TextTranslation provided by Google
Marta
May 15, 2023
Housekeeping was pretty much didn’t exist, plus the fact that with our without “do not disturb” they would knock ALL the time starting 10h after we arrived.
Breakfast it’s just not up to scratch..
Guest User
July 27, 2025
Really beautiful property. Common areas and grounds are truly palatial and gorgeous outdoor pool. Room was fine but hotel layout is a bit inscrutable and we lost our way a few times. Location is not center -of-city but easy access by taxi or uber.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Indoor swimming pool
Free
Sauna
Free
Spa
Additional charge
Massage room
Gym
Private parking
Additional charge
EV charging station
Car rentals
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Playground
Free
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Outdoor swimming poolFree
Pool umbrellas
Towels
No restrictions
Opening times
Indoor swimming poolFree
Heated pool
Towels
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €17.00 (approx. PHP 1,132.90) Daily. Reservation not possible
Private parking
Additional charge
Car charging facilities
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Shuttle service
Free
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Front Desk Services
24-hour front desk
Host welcome service
Concierge service
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Translation tools available
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Portuguese
French
Spanish
Food & Drink
Bar
Lobby bar
Room service
Public Areas
Elevator
No smoking in public areas
Garden
Non-smoking floor
Health & Wellness
Gym
Massage room
Sauna
Free
Turkish bath (Hammam)
Spa
Additional charge
Body care
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Free
Childcare service
Additional charge
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 12 years old and under | €12.50 (approx. PHP 833.02) per person |
Children 13–17 years old | €25.00 (approx. PHP 1,666.03) per person |
Adult | Buffet:€25.00 (approx. PHP 1,666.03) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2001
- Renovated: 2007
- Number of Rooms: 194
Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. This luxury hotel is 3.1 mi (4.9 km) from Belém Tower and 3.6 mi (5.7 km) from Rossio Square.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Frequently Asked Questions
What is the cancellation policy for Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World?
The cancellation policy for Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World varies depending on the type of room and booking conditions.What is the cancellation policy for Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World?
What are the check-in and check-out times at Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World?
Standard check-in time at Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World?
What amenities and services are available at Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World ?
Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World offer top amenities and services include Shuttle service.What amenities and services are available at Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World ?
Does Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World provide breakfast?
Yes, Breakfast is offered at Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World. Breakfast option(s): Continental, Full English/Irish. Does Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World provide breakfast?
Can I bring my pet inside the Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World?
As much as we love pets, unfortunately, we are unable to accommodate them in Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World.Can I bring my pet inside the Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World?
How far is the Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World from the closest airport?
The closest airport is Humberto Delgado Airport, and it is about 19 mins from hotel by car (12.6 km).How far is the Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World from the closest airport?
Is airport shuttle service offered by Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World ?
No, the Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World doesn't offer airport transfer services.Is airport shuttle service offered by Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World ?
About This Property
| Nearest Airport | Humberto Delgado Airport |
|---|---|
| Distance to Airport | 14.81KM |
| Nearest Train Station | Campolide Railway Station |
| Distance to Train Station | 4.4KM |
| Nearest Subway Station | Cais do Sodré |
| Distance to Subway Station | 4.85KM |
| Average Price From | PHP42062 |
| Hotel Star Rating | 5 |