Hotel Complutense
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Alcala de Henares

Hotel Complutense

C. Encomienda, 9, Alcala de Henares, Community Of Madrid, 28805, Spain
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This smart, city-center hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 19 mi from Madrid’s city center. Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom. Hotel Complutense is located next to Alcalá University. It is also surrounded by the many monuments of this ancient Castillian city. Outside the hotel you will find a suburban train station from where regular train services run to the center of Madrid. This allows you to easily enjoy the vibrant and cultural Spanish capital. Breakfast is served in a cafeteria located 164 feet from the hotel.Show More
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hotel overview picture
Amenities
Luggage storage
Wi-Fi in public areasFree
24-hour front desk
Spanish
Room service
Elevator
Vending machines
No smoking in public areas
All Amenities
Property Description
This smart, city-center hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 19 mi from Madrid’s city center. Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom. Hotel Complutense is located next to Alcalá University. It is also surrounded by the many monuments of this ancient Castillian city. Outside the hotel you will find a suburban train station from where regular train services run to the center of Madrid. This allows you to easily enjoy the vibrant and cultural Spanish capital. Breakfast is served in a cafeteria located 164 feet from the hotel.
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3.5/5
Cleanliness3.4
Amenities3.4
Location3.7
Service3.6
All 7 Reviews
Surroundings
Airport: Madrid Barajas Airport
(23.4 km)
Train: La Garena Station
(4.2 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Single Economy
6

Single Economy

1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Clothes hangers
Private toilet
Room Details
Check Availability
Double Or Twin Double Or Twin Economy
5

Double Or Twin Double Or Twin Economy

1 Double bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Clothes hangers
Private toilet
Room Details
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Standard Triple Room
4

Standard Triple Room

3 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Clothes hangers
Private toilet
Room Details
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Standard Single
4

Standard Single

1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Clothes hangers
Private toilet
Room Details
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Double Or Twin Double Or Twin Standard
3

Double Or Twin Double Or Twin Standard

1 Double bed or 2 Single bed
Has window
Non-smoking
Private toilet
Room Details
Check Availability
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Guest Reviews

3.5/5
7 reviews
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.7
  • Service3.6
Average for similar properties in Alcala de Henares

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Most Mentioned
AI Summary
Conveniently located near public transport and tourist spots. Excellent and friendly staff. However, uncomfortable beds causing noise and leg space issues.
L‍u‍i‍s‍ ‍F‍.‍ ‍T‍o‍r‍r‍e‍s
January 13, 2025
The best thing about it was the location for walking, close to the center and supermarkets. The average thing was the parking and service. The worst thing was the cleanliness: the bathroom was dirty, the room wasn't swept, and the breakfast was not good. We requested a double bed and were told they didn't have any "economy" ones. We also informed the cleaners, and they promised to come the next day to clean them, which they didn't. Regarding breakfast, it's at a nearby bar and only includes orange juice, coffee (not hot chocolate, which is more expensive 😳), and toast with butter/tomato, or a croissant. In short, this isn't the place for us. Thank you.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 19, 2024
Так собі
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O‍s‍c‍a‍r
October 14, 2024
El personal de recepción excelente, profesionales y simpáticos. La limpieza mucho que desear, que sea un hotel económico no quiere decir que tenga que estar sucio! Solo por eso no volvería a reservar este sitio.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2024
We had a family event and I chose it because of the location close to my mother's house. We arrived at 12 noon and they already had the room ready, very kind and pleasant. Some things to improve are the pillowcases that had some stains and the shower holder that was broken and if you moved it a little the shower head fell 😅.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Fui hará unas 2 semanas y no recomendaría semejante alojamiento ni a Putin. Está calificado como hotel y hay albergues más limpios que esto. La suciedad brilla por su ausencia (recién llegado habían pelos en las almohadas), en las esquinas de la duchas habían pelos, el suelo de la habitación no quería ni tocarlo descalzo, imagínate. Si alguien se está duchando en la otra habitación, escuchas hasta como se enjabona… DEPLORABLE. En resumen, si estimas tu higiene personal, merece la pena pagar un poco más e irte a otro que esté cerca.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 31, 2024
Es una pensión y no un hotel. Huele a tabaco y está sucio. La limpieza no existe, encontre papeles de lis anteriores inquilinos e incluso algunas monedas. Almohadas y cojines simplemente repugnantes y sucios. Una de las parejas que venían con nosotros lo dejaron la primera noche.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 6, 2023
La habitación olía a tabaco o a saber qué la olor no se iba ni abriendo la puerta Una ventana en lo alto apenas se puede pasar para acceder al otro lado de la cama El baño tienes que entrar como puedes ya que es pequeñísimo y hacer maniobra para cerrar la puerta. No huele a limpio para nada. De lo peor que he visto Tipo zulo No llega ni a pensión No lo recomiendo en absoluto.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 6, 2022
Small hotel located in the heart of Alcalá de Henares where access for people with reduced mobility is very difficult, since they do not have a ramp to access it. I stayed in a room on the second floor, the room was very small in size but had everything necessary. The negative is that to access the balcony or the second bed you have to go sideways since the space between the wall and the end of the bed is very, very narrow. Also, a negative aspect is the size of the bed, due to my height (1.70) when I lay down on the bed my feet and part of my legs were hanging. Upon arrival at the hotel, there was a paper posted at the reception notifying guests that the hotel was undergoing renovations and that for this reason, from 11:00 a.m. to 4:00 p.m. construction work would be underway when the renovations, noises, and machines began to work. at 09:25 in the morning. The sink has a dispenser with hand soap as well as the shower and also has towels. If I visited Alcalá again, I don't know if I would return to the same hotel, since I couldn't rest well due to the length of the bed.
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Services & Amenities

More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 08:00–11:30

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 31
This smart, city-center hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 19 mi from Madrid’s city center. Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom. Hotel Complutense is located next to Alcalá University. It is also surrounded by the many monuments of this ancient Castillian city. Outside the hotel you will find a suburban train station from where regular train services run to the center of Madrid. This allows you to easily enjoy the vibrant and cultural Spanish capital. Breakfast is served in a cafeteria located 164 feet from the hotel.

Frequently Asked Questions

What is the cancellation policy for Hotel Complutense?

The cancellation policy for Hotel Complutense varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Complutense?

Standard check-in time at Hotel Complutense is 14:00-24:00 and check-out time is 11:30.

Does Hotel Complutense provide breakfast?

Yes, Breakfast is offered at Hotel Complutense. Breakfast option(s): Continental.

Can I bring my pet inside the Hotel Complutense?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Complutense.

How far is the Hotel Complutense from the closest airport?

The closest airport is Madrid Barajas Airport, and it is about 23 mins from hotel by car (23.4 km).

About This Property

Nearest AirportAdolfo Suárez Madrid-Barajas Airport
Distance to Airport28.25KM
Nearest Train StationLa Poveda Station
Distance to Train Station24.58KM
Average Price FromPHP4493
Hotel Star Rating2