Hotel Complutense
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1 night
1 room, 2 adults, 0 children
All properties in Alcala de Henares
Hotel Complutense
C. Encomienda, 9, Alcala de Henares, Community Of Madrid, 28805, Spain
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Amenities
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Spanish
Room service
No smoking in public areas
Elevator
Vending machines
All amenities
Property Description
This smart, city-center hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 19 mi from Madrid’s city center.
Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom.
Hotel Complutense is located next to Alcalá University. It is also surrounded by the many monuments of this ancient Castillian city.
Outside the hotel you will find a suburban train station from where regular train services run to the center of Madrid. This allows you to easily enjoy the vibrant and cultural Spanish capital.
Breakfast is served in a cafeteria located 164 feet from the hotel.
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7.2/10
Cleanliness7.0
Amenities6.9
Location7.6
Service7.4
All 10 reviews
Surroundings
Airport: Madrid Barajas Airport
(23.4 km)
Train: La Garena Station
(4.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Single Economy
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Clothes hangers
Private toilet
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3
Double Or Twin Double Or Twin Economy
1 Double bed or 2 Single bed
Has window
Non-smoking
Private toilet
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4
Standard Triple Room
3 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Clothes hangers
Private toilet
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4
Standard Single
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Clothes hangers
Private toilet
Check Availability

3
Double Or Twin Double Or Twin Standard
1 Double bed or 2 Single bed
Has window
Non-smoking
Private toilet
Check Availability
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Guest Reviews
7.2/10
10 reviews

- Cleanliness7.0
- Amenities6.9
- Location7.6
- Service7.4
Average for similar properties in Alcala de Henares
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

AI Summary
Conveniently located near public transport and tourist spots. Excellent and friendly staff. However, uncomfortable beds causing noise and leg space issues.

Guest User
June 23, 2025
El alojamiento está en una excelente ubicación. Las instalaciones son sencillas, pero limpias. La cama en la habitación individual es pequeña.
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Guest User
April 21, 2025
No era fácil poner en marcha la bomba de aire. El último día no me hicieron la cama.
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Luis F. Torres
January 13, 2025
The best thing about it was the location for walking, close to the center and supermarkets. The average thing was the parking and service. The worst thing was the cleanliness: the bathroom was dirty, the room wasn't swept, and the breakfast was not good. We requested a double bed and were told they didn't have any "economy" ones. We also informed the cleaners, and they promised to come the next day to clean them, which they didn't. Regarding breakfast, it's at a nearby bar and only includes orange juice, coffee (not hot chocolate, which is more expensive 😳), and toast with butter/tomato, or a croissant. In short, this isn't the place for us. Thank you.
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Guest User
November 19, 2024
Так собі
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Oscar
October 14, 2024
El personal de recepción excelente, profesionales y simpáticos. La limpieza mucho que desear, que sea un hotel económico no quiere decir que tenga que estar sucio! Solo por eso no volvería a reservar este sitio.
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Guest User
July 15, 2024
We had a family event and I chose it because of the location close to my mother's house. We arrived at 12 noon and they already had the room ready, very kind and pleasant. Some things to improve are the pillowcases that had some stains and the shower holder that was broken and if you moved it a little the shower head fell 😅.
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Guest User
July 3, 2025

Lo primero diré que la noche me costo mas de 120€ , que para un hotel de esas características es bastante caro. Habitación pequeña, la cama la ponen torcida para que quepa en la habitación, si te tumbas en la cama (persona de 1,80) se le salen los pies del colchón y como es tan pequeña te tocan con la pared. La distancia de la pared al colchón ( lo que se supone que es el paso hacia el otro lado de la habitación ) es tan pequeño que no cabe ni la maleta. Huele a tabaco, limpieza escasa , cuando bajas a recepción y les comunicas que no estas nada de acuerdo con la habitación que es tan pequeña que no puedes ni moverte en ella te dicen que es tu problema ,vamos que el que se salgan los pies de la cama con una medida de 180 puedo entenderlo como mi problema pero el que las fotos que anuncian de las habitaciones y el espacio entre cama no tenga nada que ver con la realidad cobrando mas de 120 € me parece que es de vergüenza entre otras cosas porque se escudan en que son un hotel 2 estrellas , pues cobren como lo que es que es un cuchitril Adjunto fotos para que se observe que no tiene nada que ver con las fotos publicadas por ellos mismos
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Guest User
January 31, 2023

Fui hará unas 2 semanas y no recomendaría semejante alojamiento ni a Putin. Está calificado como hotel y hay albergues más limpios que esto. La suciedad brilla por su ausencia (recién llegado habían pelos en las almohadas), en las esquinas de la duchas habían pelos, el suelo de la habitación no quería ni tocarlo descalzo, imagínate. Si alguien se está duchando en la otra habitación, escuchas hasta como se enjabona… DEPLORABLE. En resumen, si estimas tu higiene personal, merece la pena pagar un poco más e irte a otro que esté cerca.
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Services & Amenities
Most Popular Amenities
24-hour front desk
Luggage storage
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front Desk Services
24-hour front desk
Luggage storage
Languages Spoken
Spanish
Food & Drink
Room service
Public Areas
No smoking in public areas
Elevator
Vending machines
Safety & Security
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 08:00–11:30
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 31
This smart, city-center hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 19 mi from Madrid’s city center.
Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom.
Hotel Complutense is located next to Alcalá University. It is also surrounded by the many monuments of this ancient Castillian city.
Outside the hotel you will find a suburban train station from where regular train services run to the center of Madrid. This allows you to easily enjoy the vibrant and cultural Spanish capital.
Breakfast is served in a cafeteria located 164 feet from the hotel.
Frequently Asked Questions
What is the cancellation policy for Hotel Complutense?
The cancellation policy for Hotel Complutense varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Complutense?
What are the check-in and check-out times at Hotel Complutense?
Standard check-in time at Hotel Complutense is 14:00 and check-out time is 11:30.What are the check-in and check-out times at Hotel Complutense?
Does Hotel Complutense provide breakfast?
Yes, Breakfast is offered at Hotel Complutense. Breakfast option(s): Continental. Does Hotel Complutense provide breakfast?
Can I bring my pet inside the Hotel Complutense?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Complutense.Can I bring my pet inside the Hotel Complutense?
How far is the Hotel Complutense from the closest airport?
The closest airport is Madrid Barajas Airport, and it is about 23 mins from hotel by car (23.4 km).How far is the Hotel Complutense from the closest airport?
About This Property
Nearest Airport | Adolfo Suárez Madrid-Barajas Airport |
---|---|
Distance to Airport | 27.44KM |
Nearest Train Station | La Poveda Station |
Distance to Train Station | 24.58KM |
Average Price From | PHP4525 |
Hotel Star Rating | 2 |