Guest User
September 22, 2023
We booked 5 rooms for 5 nights here. The rooms were OK but service in the restaurant was extremely slow - it took about an hour for food to arrive after it had been ordered, and then first and second courses came together. Worse, on the second night we stayed here the manager had rented the ground floor of the hotel out for some kid's 18th birthday party, and then disappeared, leaving junior staff with no initiative or problem-solving skills in charge. The party went on with very loud music directly beneath our rooms until 3 in the morning - when we complained at 1.30 am that the music was so loud that nobody could sleep, the staff did nothing. We were not told at the time of booking, or later, that there would be noisy parties that would make it impossible to sleep. Summary: the management is wholly unprofessional and the staff are not up to the job. Avoid this place - if you stay here as a guest, you won't get any sleep; if you try to book it for a party, your party will be disrupted by furious guests who want to sleep.