Arsi Hotel

In all my years of travelling either solo or with family and friends arsi hotel is the worst I have ever had the misfortune to stay in. The staff at this hotel were hostile, rude, condescending, very argumentative and aggressive to say the least. I booked a single room which had a single bed , a bunk bed and a wardrobe. I was charged £49 to upgrade to a double room. Not only that the upgraded room also look like a storage for spare furniture, the shower was not draining causing the bathroom to flood. When I raised this concerns it was met with indifference and excuses. My door would not open from inside once, I have to call the front desk several times before someone came to repair it. The food was disgusting and tastes awful. I ate out of the hotel most of the time. My room was not clean even once for the duration of my stay. To top it all up 2 male members of staff opened my room door just before midnight and ran off when I shouted to demand the reason for coming to my room. As a solo traveller I was extremely scared and traumatized. The only reason given by the hotel was that they made a mistake and that was it. I felt unsafe and checked out a day earlier with an additional cost. I spent over £350 on food, transfer and 1 night stay in another hotel. Do not let the pictures on the hotel site or the supposedly 4 start rating fool you, arsi hotel is a dump, a scam and you will be wasting your money and endangering your own safety by staying there (especially for solo travellers)