Guest User
July 1, 2025
So we arrived 21:00 on a sunday evening to be told our rooms were not available but they will upgrade free of charge for the first night and then it would ex amount per night after that, well we had booked a year ago so not sure why room was not ready, any way we never accepted the upgrade. Be prepared as this happens to most people when speaking to others. Next day we were given our rooms that we had paid for, all rooms are the same inside except the cleopatra suite but it is down to the view for the upgrade. Me personally doesn't bother me as I only use the room to sleep in and it was too hot to sit on the balcony as it was like an oven, also where our room was above the restaurant so could hear staff early in the morning. Rooms are nicely decorated and have kettle, fridge and hairdryer. Air con was the best thing though. Pool is pretty small and should not allow inflatables or ball games and area does become quite slippery. Sunbeds are too close together and you feel like your on top of everyone. Also uncomfortable, so mattress on them would be better. Be prepared to get up early to get a sunbed if you want a good spot. Food is pretty boring and cold and samey. Better choice of cereals for breakfast and a toaster you don't need to put the bread through 3 times to get any colour. Microwave to heat food up is needed. Timings for meal times need to be adjusted, dinner stops at 8.30 sharp and the staff cannot wait until it is aswell, with all taken away quickly. Drinks choice is bad for all inc, vodka, gin, raki and wine, bar also stops dead on 11pm! Cannot fault the cleanliness of the hotel though but being 2hours away transfer time will not be coming back to Alanya.