Extended Stay America Suites - Oakland - Alameda Airport

I just want to start by saying that this is my first review I have ever written, but I think it is important that people hear about my experience. I have absolutely loved every moment of my time here. The hotel itself is located in a newly built, industrial area which makes the atmosphere very quite. I have had some rough experiences at hotels near the Oakland area, but while staying here I have not a single moment that I felt unsafe, or nervous. That's important for me as a female who is staying here alone The other reason I believe this place has been such a good experience for me is the staff. Particularly the day shift (I come in contact with them more often then the night shift.) Kamal and Lucy who work the front desk have gone above and beyond to help me feel comfortable, safe, and enjoy my stay here. The manager, Lucy and Kamal are always in good spirits, they have helped me with issues outside of their job description. I am forever grateful for them. I also want to add that the rooms are very spacious, having a full kitchen is wonderful when you need to stay for a longer time period. I've seen some of the reviews talking badly about the general aesthetic of the rooms, and just wanted to say that some small places may have normal wear and tear. But the cleanibh staff is a group of wonderful women who work hard. If anything would need extra care, they would be more than happy to help. I hope this helps anyone looking to stay at the Extended Stay Oakland-Alameda 😊

Great option for price Great customer service and friendly staff

Very outdated and lights didn’t work