Al Ain Rotana

Al Ain Rotana Reviews

Al Ain Rotana

Zayed Bin Sultan Street, Al Ain, Emirate of Abu Dhabi, United Arab EmiratesView Hotel Details
Al Ain Rotana
Al Ain RotanaAl Ain RotanaAl Ain Rotana
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Al Ain Rotana Guest Reviews

4.2/5
Very Good
72 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(72)
Positive reviews(43)
Reviews with photos/video(4)
Negative reviews(3)
Guest User
King Room with Balcony
Stayed in Jun 2024
Solo travelers
2 review
2.5/5
Posted on Jun 29, 2024
People who work there are friendly. However the room wasn’t serviced until after 5 pm and had to be done when I was present. The electrical connections in the room kept flickering on and off. Room looked old. My meal at Trader Vic’s was expensive and not worth the value. The food was subpar.
Guest User
Classic Room
Stayed in Mar 2022
Couples
4 review
4.0/5
Very Good
Posted on Mar 16, 2022
Well located hotel, relatively near most attractions in Al Ain. Nice swimming pool and restaurants.
Guest User
Twin Room with Balcony
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 6, 2024
The room was nice. The downstairs was under renovation for a while, but it didn't affect the rest. The service attitude was very good.
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Guest User
Twin Room with Balcony
Stayed in Feb 2024
Family
38 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The room is large, has a balcony, a microwave, and is newly decorated. It is worth staying.
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布乐
Guest Room with Balcony- King Bed
Stayed in Apr 2022
Travel with friends
7 review
4.0/5
Very Good
Posted on May 10, 2022
The hotel is located in the center of Al Ain, very close to the surrounding attractions. There are a lot of people staying, which is quite lively. The facilities are relatively new, but the room is still quite big.
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Ms.Christine
Classic Room
Stayed in Oct 2022
Travel with friends
11 review
3.7/5
Posted on Nov 4, 2022
Since Al Ain is a very small and remote city, there are no hotel options to stay at the zoo for one night. The room is very general, the decoration style of decades ago, the facilities are very old, and the furniture in the room is old. Regardless of the good attitude of the hotel staff, the breakfast is in line with the standard of a five-star hotel. In addition, I booked a mountain view room, but the room was on the first floor facing the parking lot, and I was too lazy to change it...
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Liz W
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 25, 2024
Christian the lifeguard is wonderful . So attentive . Nothing is too much trouble . He and the other lifeguards are simply the best . They brighten my day. He addresses my 97 year old mum as your majesty . We both look forward to seeing him & his colleagues every day
Response from Property: Dear Liz W, Thank you for the positive feedback about Al Ain Rotana., we appreciate you taking the time to review our property. It is our delight to know that you had a fabulous stay in our Hotel as well as your positive remarks on the responsiveness of our colleagues, cleanliness of the rooms and the service in the restaurant. Your heart-warming comments will be shared with the team, and they would be pleased to know that you appreciate their efforts. We look forward to welcoming you back to Al Ain Rotana for another valued guest experience in Al Ain. Best regards, Pierre Zayoun General Manager
Aaron G
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 7, 2024
Really enjoying the pool like always. We are always happy to have Ramen providing excellent service at the pool bar. We thought he left for Vacation, turns our hotel changed his shift! Thankfully we have him back at the bar rocking some AMAZING cocktails!
Response from Property: Dear Aaron G, Thank you for your positive review on TripAdvisor It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to having the opportunity to welcome you back here at Al Ain Rotana. Best regards, Pierre Zayoun General Manager
sincerely_dina
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 16, 2024
The hotel was very clean and comfortable. The staff was very friendly and helpful, especially Lamie at the Reception. The night we had dinner at the hotel was Seafood Night at the Zest Restaurant and it was super delicious. Definitely can’t wait to go back!!
Guest User
Stayed in Dec 2024
Business travelers
5.0/5
Outstanding
Posted on Dec 14, 2024
I would especially like to recognize the outstanding efforts of [lady - karthane - cindi]. Their dedication, attention to detail, and friendly demeanor went above and beyond my expectations.
Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Dec 9, 2024
We have been regular visitors to Al Ain Rotana for many years. Our recent trip did not disappoint! The staff continue to go the extra mile to make us feel welcome. Their friendliness and efficiency is second to none. Many thanks to the lovely Reception staff for looking after us. To Hosan and the team in Trader Vics… food and drinks were amazing as always. Ramen at the pool bar for his friendly efficient service. A big shout out to everyone involved in the tree lighting ceremony. It was such a lovely evening.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 9, 2024
Ramen the bar tender took so much care. Thank u for amazing facility and great staff. Perfect health club and lovely weather. ....... we did not stay.......................,......................................................
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 5, 2024
Well it’s a blessing to have a place like Rotana in Al Ain and having a top notch facility like “body lines”, the gym facilities, swimming pool and Jacuzzi and the whole staff especially Mr.Hasham and Hanna were super nice and source of constant support Highly recommendable
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 30, 2024
If you are looking for a hotel away from the hustle and bustle that caters to your every need Al Ain Rotana is a must. Very tastefully done, the bedrooms are great and the service is superb. We dinned in the hotel and the food was great as were the cocktails and if you fancy a glass of wine, they are very generous with their pouring! Everything you could possibly want for breakfast was available and probably the best coffee I've tasted in the UAE I highly recommended this hotel.
tommQ304SW
Stayed in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 7, 2024
Great hotel. I requested a room change after night one, I was accommodated by a lovely gentleman at the desk who moved me to room 811. Absolute stunning room. The gymnasium is like no other hotel gym and I’ve stayed in a lot of hotels, usually a different hotel every weekend and this one blows them all away. Great service by all the staff and great facilities. 5* from me. Thank you.
Response from Property: DeartommQ304SW, Thank you for taking the time to complete our hotel survey. We are thrilled to hear that you had a satisfying stay with us and we appreciate your positive feedback. At our hotel, we strive to provide our guests with exceptional service and a comfortable, relaxing experience. We are pleased to hear that we were able to meet your expectations during your stay with us. Your comments have been shared with our team, who take great pride in providing excellent service and creating memorable experiences for our guests. We hope to have the pleasure of welcoming you back to our hotel in the future Best regards, Pierre Zayoun General Manager