Isla Brown Chania Resort, Curio Collection by Hilton

Beautiful hotel and food but far from town so you need a car or to pay for taxis.

The Cretan’s massage my husband and I had was one of the best massages we’ve ever had. Highly recommend Khaterina and Apostolis. They were amazing!!!

The hotel is very beautiful and the rooms are nice. It’s a car away drive from the old city (main activities and restaurant) but for sure value for money. I want to specify Mary which gave us great recommendations and assist us with finding high quality restaurants and activities. I want to mention also Marina from the spa, which really gave next level kindness And Katherine, the treatment was great All in all, would definitely go back +rent a car and you’re set with amazing hotel and everything you need

We went to Isla Brown Chania Resort last week and had the best trip! We stayed in a room with a shared pool, but since we were sharing it with the other family we were traveling with, it felt like our own private pool—such a win with the kids! The setup of the hotel is super chill. Our room wasn’t in the main building, and all the entrances are spaced out, so it honestly felt like no one else was even there. We barely saw anyone until breakfast or when we took the free shuttle into Chania (which was so convenient, by the way!). The design of the hotel is absolutely beautiful—both indoors and outdoors. So many areas around the property were breathtaking and totally picture-perfect. It really added to the relaxing vibe and made just walking around the resort feel special. Most of the staff were really warm and welcoming—we felt very well taken care of. The welcome prosecco was a wonderful start to our stay and really made us feel special. We also really enjoyed the breakfast each morning. There was a good variety and it never felt too crowded, even when the hotel was clearly full. That said, the kids’ club could definitely use an update. It didn’t seem super inviting or well-equipped, so we didn’t really end up using it. Also, while the hotel has pretty minimal dining options and no in-room dining, that honestly worked fine for us. We had planned to eat out every night anyway, and Mary at the front desk was amazing. She recommended the best restaurants in Chania, booked all our rides, and somehow always got us the best tables. Every place she sent us had amazing food, great service, and the perfect vibe—she clearly knows the city inside and out. If there’s one thing you need to do to make the most of exploring the area, it’s get Mary’s help to plan your stay! She really made our trip extra special. Overall, it was such a fun and relaxing getaway. Super easy with kids, and we'd definitely come back again!

Just wanted to compliment the staff here except from the receptionists as they are absolutely awful Alex George and George was absolutely amazing During my recent visit, I had an experience that was equal parts dazzling and dismal — all depending on which side of the counter I was standing on. Let’s start with the bright side: the bartenders. Absolute legends. From the moment I pulled up a stool, they were attentive, personable, and genuinely skilled. Every drink was crafted with care, flair, and just the right amount of conversation — not too much, never too little. Whether it was a classic old fashioned or something off-menu, they nailed it every time. They managed to make the bar feel like the heart of the entire place. If I could rate them separately, it’d be 6 stars out of 5. No notes. Just applause. Now, the not-so-great part: the receptionists. Unfortunately, they left a lot to be desired. Unsmiling, unhelpful, and seemingly disinterested in being the first point of contact, their attitude set a cold tone from the start. Basic questions were met with sighs, requests felt like burdens, and there was a general vibe that they’d rather be anywhere else. Reception is supposed to be welcoming — this was anything but. It’s disappointing when the first impression makes you question staying, even before you’ve had a chance to see the good side. In short: if you’re here for great drinks and stellar service, head straight to the bar and stay there. But if you’re expecting a warm welcome when you walk through the door, brace yourself — it’s a rough landing before a smooth pour.