Hôtel Ibis Styles Aix-Les-Bains Domaine de Marlioz

Hotel was ok -- nothing special. Staff was friendly, room was clean. Good for a stopover hotel for a night. Wouldn't want to stay longer than that

The hotel is in a wonderful location, though quite far away from all restaurants and the centre of town. During our stay it was very warm (31 degrees) but the airconditioning had not been turned on yet. this was a decision that had to be made by management when we asked about this at reception. We had to sleep with the windows open which caused mosquitos to come into the room and it was quite noisy due to the road being quite close.

The staff are friendly and helpful. The room was clean, quiet and comfortable, but basic for the price. We had a room for 2 people, but only 1 extra pillow was available. No facilities for coffee, tea or any drinks in the room. The breakfast is the same every day - basically a petit croissant and coffee with some cheese, symbolic cucumbers, charcuterie, tomatoes, toppings and some fruit and prepared yoghurt. For a warm breakfast, your only option is a boiled egg, that you have to make yourself. The evening staff seemed to have little experience with serving drinks. Ice was problematic - it was a team effort with a blunt knife to chip ice from a block, and I was asked whether 4 shards were enough. It wasn't, not really. But those shards in a bowl (no spoon) was worth it just to stop the confused anguish of the staff. We loved the pool and grounds, but will not repeat the visit.

Even though we did have a good stay this IBIS Styles is not worth 4 stars. This as the rooms have a bare minimum of amenities (no coffee machine or kettle, no fridge, no decent blowdryer), the breakfast buffet is too limited and the entire look and feel of the hotel too faded. Staff however is friendly, room is clean, bed is huge, dogs are very welcome.