Villa Gallici Hôtel & Spa

From the moment we arrived, there was a lack of attention in service paid to us. We were stuck behind a floral delivery person who insisted we back up to accommodate her, with no assistance from any staff member. There were no staff present, in fact, at the entrance / valet to the hotel at all when we arrived. We walked ourselves up to the hotel. We generally felt that we were bothering the staff when we requested anything. We asked for a glass of wine in the restaurant area prior to our dinner and were acknowledged, but never offered a glass of wine. There are staff everywhere but they seem more concerned with doing whatever duties they have been tasked with than actually attending to guests who are paying over €1000 per night to stay there. The rooms, while lovely, don’t function for the modern traveler. There is not enough space for baggage. The sheets are just ok and the pillows are not even real down/ feathers but fake down and very hard. Turndown consists of throwing a bunch of rose petals on the bed. No one wants that. Might be nice if you are 75 but not if you are 40. No one offered us anything when we sat by the pool for two hours. Not even water. Extremely disappointing. I feel it was a complete waste of money. We are staying at a much nicer and less expensive villa in the same town now and I am so much happier not being at Villa Gallici.