at Water's Edge Resort
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1 room, 2 adults, 0 children
All properties in Airlie Beach
at Water's Edge Resort
4 Golden Orchid Dr, Airlie Beach, Queensland, 4802, Australia
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Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Hiking
Private parkingFree
EV charging station
All amenities
Property Description
A stay at at Water's Edge Resort places you in the heart of Airlie Beach, within a 15-minute walk of Port of Airlie and Airlie Beach Lagoon. This family-friendly hotel is 0.5 mi (0.8 km) from Boathaven Beach and 0.6 mi (0.9 km) from Airlie Beach Market.
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7.8/10
Family trip, the room has a beautiful view
All 104 reviews
Surroundings
Airport: Whitsunday Coast Airport
(38.5 km)
Landmarks: OzSail
(140m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

Two Bedroom Two Bathroom Apartment High Floor Ocean View
2 Queen bed
140-180m² | Floor: 3-5
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
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10
One-Bedroom Apartment with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
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One-Bedroom Apartment with Sea View&Outdoor Jacuzzi
1 King bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
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15
One Bedroom High Floor Ocean View Apartment
1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
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1
Two Bedroom Two Bathroom Ocean View Apartment
2 Queen bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Check Availability

Two Bedroom High Floor Ocean View Jacuzzi Apartment
1 Queen bed and 2 Single bed
140-180m² | Floor: 3-4
Has window
Non-smoking
Private bathroom
Daily housekeeping
Hot water (24 hours)
Check Availability

Three Bedroom Two Bathroom Apartment Top Floor Ocean View
3 Queen bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
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Guest Reviews
7.8/10
Good
104 reviews

- Cleanliness7.8
- Amenities7.7
- Location8.0
- Service7.8
Average for similar properties in Airlie Beach

Guest User
July 17, 2024
The room facilities are old and smell bad. If you choose this hotel, please be careful
Original TextTranslation provided by Google

Guest User
April 3, 2024
We booked a one-bedroom sea view room for 3 nights during the Easter holiday. The hotel has a beautiful exterior, very island-like, and an infinity pool. We were quite satisfied with the first impression when we entered the room. When we used the toilet, we found that the water was draining very slowly and the toilet paper could not be flushed down (in Australia, toilet paper is flushed down the toilet). We hurried to the front desk because we had to go out, and we agreed to let them enter the room when no one was there to repair it. When we came back, we found that it had indeed been repaired and could be used. We were very tired because we caught an early flight, so we wanted to sleep for a while. At this time, we found that there was no quilt in the room... There was only a very thin sheet on the bed (yes, you read it right, it was covered with a used sheet). We searched the closet and found only a dirty blanket. There were a lot of white crumbs on it. I went to the front desk and found that it was closed. There was no staff in the whole hotel during the Easter when the occupancy rate was so high... I had no choice but to cover the blanket with a sheet as much as possible so as not to touch my body. However, the sheet was too thin. I woke up after sleeping for an hour and felt itchy all over, but I was completely helpless... After waking up and going to the toilet, I found that the toilet was blocked again and the toilet paper could not be flushed down at all... (Ten thousand 🦙 passed through my mind, because there was no staff at the hotel and it was too troublesome not to be able to go to the toilet). After thinking about it, I had to ask Ctrip customer service for help. Ctrip customer service was very responsible and helped us call and email the hotel The hotel was closed, but everyone was off work, and there was no response that night, so we had to hold it in all night. When we couldn't hold it in any longer, we went to a faraway public toilet to relieve ourselves, and then we spent the whole night covered with a dirty blanket (we were still itchy the next day). This was the treatment of 1,650 yuan a night...
Because we booked a day trip the next day, leaving early and returning late, and there was no signal when we went out to sea, so I asked Ctrip customer service to make sure to contact the hotel staff to help me fix the toilet and change the blanket the next day. When we came back from the sea, the entire hotel staff had indeed gone off work again. When we returned to the room, I almost swore. The toilet and blanket were still the same. Ctrip customer service said that the other party replied that We don't throw too much paper in the toilet (God has pity on us, we were so depressed that we didn't even dare to detox, so we just threw away the paper for urine), and the blanket was freshly washed. I was speechless and had to take photos and send them to the customer service. Then I found a large puddle of water in the corridor and bedroom after entering the room. The soles of my shoes were all soaked in water, and my disposable slippers were all wet and couldn't be worn. The most frustrating thing was that the backpack on the floor of the closet was also soaked. The clean underwear for change was all at the bottom of the backpack, and they were all soaked. After a whole day at sea, I didn't even have a clean underwear to change into. The devastation in my heart was simply indescribable... My first reaction was that the toilet was leaking, but strangely, the whole bathroom was dry. After complaining to Ctrip, I was so angry that I asked for a refund and a change of hotel. However, looking at the hotels on the whole island, there was no satisfactory one to change to. So, the second night of 1650 dollars passed without being able to change clean underwear and go to the toilet, and itching all over my body...
On the third day, fortunately I didn't plan to go out in the morning. I finally waited until nine o'clock when the front desk came to work. I went to find the front desk immediately. The front desk was very friendly and said that there were no employees during the holiday (this is really incredible. Such a big hotel, and when it is fully booked during the holiday, there is no staff on duty). She said that she could only use a leather plug to unclog the toilet. I showed her the photo of the dirty blanket and agreed to change me to a clean one. I showed her the photo of the water on the floor. She said that no one entered the room to clean yesterday, and she really couldn't understand where the water came from...Okay, go back to the room and wait for someone to come to unclog the toilet. After a while, the front desk called and said that we would be upgraded to a two-bedroom sea view room tonight and move out of this terrible room immediately. The new room was very nice, with new facilities, great views, and clean blankets (still no quilts). Finally, I could stay comfortably this night...
For the first two nights, Ctrip helped me get some compensation, which was very little, only 30% of the two nights' room rate. To be honest, I have stayed in various luxurious and ordinary hotels in the past few decades, and I have never encountered such a bad experience. However, seeing that Ctrip was very responsible in helping to contact and comfort me, and the hotel upgraded the room on the third night, I did not make any higher demands.
I don't know if all one-bedroom rooms in the hotel will have the above situation, but based on my personal experience, the hotel's exterior view and two-bedroom sea view rooms are still worth recommending. I gave negative points for the first two nights, and 5 points for the third night.
Original TextTranslation provided by Google

Shitouzairenjian
October 31, 2023
The key is that there is no service. Wifi didn't work either. Speechless. The swimming pool is nice, but I only took photos and didn't have a chance to experience it. The front desk customer service seems to start work at nine or ten in the morning, and then get off work at four in the afternoon. Basically never encountered it. The facilities in the house are a bit old and there are too few power sockets in the bedroom, which is not convenient. I won’t stay here next time!
Original TextTranslation provided by Google

Guest User
May 29, 2023
Family trip, the room has a beautiful view
Original TextTranslation provided by Google

Guest User
July 30, 2025

Stayed here for 2 nights, family of 4. Had a great two bedrom apartment with ocean view. We were greeted by a helpful receptionist who provided good service. The apartment lacked nothing! The kitchen was stocked with every appliance you need, the washer and dryer worked well (they also provided a drying rack something we learned was not normal when we travelled) and the place was clean and comfortable. After travelling a few weeks it was so good to be able to make food 'at home' and just relax in the spacious appartments. The pools were cold (as its winter, no big surprise!), but had a nice layout and the hottub was great. Would love to stay again and we wanted to stay longer!

Guest User
July 23, 2025

The apartment was huge, very clean and had an amazing view. Very comfy beds, super hot showers, and super cold air con. Great to have a washing machine and dryer to sort out clothes after boat trips. Very convenient next to woolies, the bottleo, and an easy stroll into Airlie Beach town. 3 lovely pools and a spa were great. Michelle was wonderful at organising very last minute early check in and late check out to accommodate our travel plans. All round a great spot to base yourself and really relax at Airlie Beach.

Guest User
July 2, 2025

Great service from Michelle and Siobhan. Wasn't happy with original room, quickly checked and gave us a lovely room with great views. Both lovely to deal with, appreciate good service as I'm in retail.

Cheryl W
June 4, 2025

A return trip after staying in 2024. The furniture has been upgraded inside our room and on the balcony and was very tasteful. Great pools areas with amazing views. The resort is up a small but pretty steep hill - that's the only drawback. Location is close to the main street so an easy walk to bars, restaurants and shops.

donnasT353DC
May 27, 2025

Very clean, neat, well presented unit with enough cooking amenities and utensils. The pool areas are very clean and relaxing, especially the spa area. The view is stunning from unit 17, conveniently located across from Woolworths, bottle shop, chemist and a short walk to be right in the town centre, although a small incline when walking back into complex. The only suggestion I would make is block out curtains in the lounge room as the sun fully hits you in the eyes if you choose to watch the tv in the afternoon. Great value for the price and a very comfortable unit.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Hiking
Private parking
Free
EV charging station
Airport pick-up
Additional charge
Luggage storage
Tennis court
Off-site
Bowling alley
Off-site
Squash court
Off-site
Airport drop-off
Additional charge
Taxi booking service
Car rentals
Station pick-up service
Free
Children's pool
Childcare service
Additional charge
Wi-Fi in public areas
Free

Outdoor swimming pool
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Saltwater pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Car rentals
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Station pick-up service
Free
Taxi booking service
Front Desk Services
Front desk (limited hours)
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Health & Wellness
Sailing
Off-site
Water sports equipment
Diving
Bowling alley
Off-site
Tennis court
Off-site
Squash court
Off-site
Golf course
Off-site
Sunbathing area
Kayaking
Off-site
Parasailing
Off-site
Hiking
Snorkeling
Activities
Public beach
Fishing
Public Areas
BBQ
Picnic area
No smoking in public areas
Smoking area
Water purifier
Elevator
Cleaning Services
Clothes dryer
Laundry service (on-site)
Facilities for Children
Childcare service
Additional charge
Children's pool
Business Services
Postal service
Fax/copying service
Accessibility
Stair-free main entrance
Safety & Security
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: [Mon-Sun]09:00–17:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
If you plan to arrive after 17:00 on your check-in day, contact the property in advance.At the same time, please provide your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. PHP 7,492.85) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2000
- Number of Rooms: 58
A stay at at Water's Edge Resort places you in the heart of Airlie Beach, within a 15-minute walk of Port of Airlie and Airlie Beach Lagoon. This family-friendly hotel is 0.5 mi (0.8 km) from Boathaven Beach and 0.6 mi (0.9 km) from Airlie Beach Market.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Guests can get to nearby shops on the shuttle (surcharge).
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Guests can get to nearby shops on the shuttle (surcharge).
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Frequently Asked Questions
What is the cancellation policy for at Water's Edge Resort?
The cancellation policy for at Water's Edge Resort varies depending on the type of room and booking conditions.What is the cancellation policy for at Water's Edge Resort?
What are the check-in and check-out times at at Water's Edge Resort?
Standard check-in time at at Water's Edge Resort is 14:00 and check-out time is 10:00.What are the check-in and check-out times at at Water's Edge Resort?
Does at Water's Edge Resort provide breakfast?
No, at Water's Edge Resort doesn't provide breakfast. Does at Water's Edge Resort provide breakfast?
Can I bring my pet inside the at Water's Edge Resort?
As much as we love pets, unfortunately, we are unable to accommodate them in at Water's Edge Resort.Can I bring my pet inside the at Water's Edge Resort?
Is there a restaurant at at Water's Edge Resort?
Except for the breakfast, there is no restaurant in at Water's Edge Resort. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at at Water's Edge Resort?
How far is the at Water's Edge Resort from the closest airport?
The closest airport is Whitsunday Coast Airport, and it is about 33 mins from hotel by car (38.5 km).How far is the at Water's Edge Resort from the closest airport?
Is airport shuttle service offered by at Water's Edge Resort ?
Yes, at at Water's Edge Resort, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by at Water's Edge Resort ?
About This Property
Nearest Airport | Whitsunday Coast Airport |
---|---|
Distance to Airport | 38.54KM |
Average Price From | PHP18951 |
Hotel Star Rating | 4 |