Clarion Inn & Suites

As soon as I opened the door to the room there was a dirty coat hanging on the desk chair and there were used Styrofoam plates and bowls along with used plastic utensils in the room. I went to the front desk and the clerk called her manager who told her the room was on the list of rooms that had been cleaned and they didn't have another room. My husband brought the coat to the front desk and the theory is that is was an employees coat. I went back to the room and my 14 year daughter said this room is dirty, my 15 year son said he wanted to leave. There were spiders and cobwebs in each corner, there was food on the furniture and floor, there was used soap, washcloths, and hair in the shower, spit on the mirror, an open bottle of lotion in the nightstand. My son complained that the nonsmoking room smelled like smoke and the sheets definitely smelled like smoke. There was also blood stains on the sheet on the bed my husband and I slept in. I went back Saturday morning and the owner wouldn't speak to me, but I was told to email the manager that she was very responsive and that the owner said there would be a deep clean done of the room while we were out. when we came back late Saturday night after the "deep clean" the room smelled better, but the same dirty sheets were still on the beds and the used washcloths were still hanging in the bathroom. If there had been any other rooms available in Aiken we would have left. If I could give them a negative review I would.

Absolute nightmare. People doing ***** in parking lot, ************ occurring in hallways , filthy dirty rooms , horrible smells. Worst hotel, hands down, I’ve ever seen. Completely false advertising with photos and ratings. Do not even think for one minute to stay here.

I was part of a security team working at Augusta National GC prior to and during The Masters Golf Tournament. My teammate and I were originally booked into a not even third world quality establishment in Augusta, but fortunately got transferred to this hotel. The PROs are many, the CONs few: PRO: 1. Room was clean and everything was well-maintained. Lights, electrical outlets, A/C, plumbing all worked well. Bed was comfortable. TV had decent channels. 2. As our shift at ANGC started at 3:30 a.m., we were shuttled to the course and departed every morning at 3 a.m. The night manager, Lashawn, realized after the first morning that she needed to have breakfast prepared by 2:30 every morning, and she did so with a super-positive attitude! And the breakfast quality was excellent: Eggs, bacon, sausage, biscuits, gravy, waffles, fresh fruit, cereal, pretty good coffee, and juices were on the menu, and tasted great! 3. This hotel is located within easy walking distance of a supermarket, and two very good non-chain restaurants (Aiken Fish House and The Feed Sack, both reviewed separately), plus some tolerable fast-food joints and a below average-quality Applebees. 4. There was an absence of dodgy characters loitering around the hotel, which was a big positive! CON: 1. Hotel WiFi wasn't compatible with Apple operating systems, which was surprising considering that the majority of smartphones are iPhone models. This made making additional travel arrangements somewhat difficult, as cellular coverage for T-Mobile was not strong. (There wasn't a computer available for guest use, either, but I eventually figured a work-around.) 2. The second night of my stay, a protracted argument between two guys in the room next door turned into a very loud shouting match and then a physical fight. I was just waiting for gunfire to erupt, based on the yelled threats. The walls are so thin, I could hear these dudes heavy breathing in between the commentary. When the fight moved outside to the parking lot, the local police arrived, and arrested the participants. No further dust-ups occurred during the rest of my time there.