Guest User
January 31, 2023
We have been going to this place for years. But this time was definitely the last time. We arrived on Sunday 3 at 2 p.m., placing a beautiful dinner tray in the refrigerator. We then spent the day strolling in Acute Mortes and Grau where we bought a beautiful bull sausage. At 9:30 p.m., we return to the hotel to enjoy our aperitif dinner. But the refrigerator had frozen it... we warned Philippe who clearly told us that he couldn't do anything, and that it was surprising, but that he would change the fridge the next day... (a fridge that freezes, nothing more normal!!!) Having nothing to eat we ask him if he can prepare a dinner tray for us as was the case in previous years, again, refusal… We let the night pass, putting down our sausage on the table. (Yes, not in the fridge since it freezes…) The next day our sausage was infested with ants!!! The manager clearly had nothing to do with it, no commercial gesture, apart from a bottle of rosé and a sausage which had absolutely nothing to do with the one we bought. To all this, add the fact that the rooms are said to be cleaned every day, but still remain DISGUSTING!!! Breakfast at €12.50 offers flies on cheese and cold meats, everything is industrial except the jam, great! We had requested a late check-out (in the afternoon) which was also refused, it was 12 p.m. maximum. When you have been coming to the same place for more than 10 years… The previous owners were much better!!! They only see profit...
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