Guest User
February 10, 2025
The breakfast was exceptional. The staff at the reception (night shift,forgot her name) was very understanding and she knew her job well when asked about the shortcomings in the room provided,not only did she provide immediate resolution but also made sure it doesn't get repeated. The staff at the restaurant were very polite and courteous. Catered to the needs of the guests accordingly. The senior members of the staff were very supportive in handling the situation regarding a privilege card coz even when they didn't have complete knowledge regarding it,they still honored the same. The only biggest and only shortcoming was the upkeep of the rooms,otherwise it would have got all 5stars for hospitality, food,good staff and efficient seniors.