Guest User
November 3, 2024
Very pathetic Dinner and No service in restaurant. In this Hotel we have booked 7 rooms with MAP Plan and we were told, there will be buffet breakfast and buffet Dinner. To our surprise in Dinner set menu buffet dinner which we usually get in 2 star highway hotels. Veg manchow soup Aloo gobi Paneer Dal makhani Steam rice Chicken curry Roti naan Gulabjamun Salad Papad Raita Here no live counter , no starter , no another option of soup , only punjabi food , no other cuisine like noodles / baked dish / Italian options. There was no spread / options for desserts, no starter at all. There was only green salad , one plate per a table of five pax, no salad buffet spread , no dressings for salad in buffet dinner. On many requests they served a one portion of starter to be shared between 15 pax group. On table of five pax they give 2 glass of water. You have to ask waiters to provide extra glass of waters. You ask for papad , it will be served after 15-20 mins , once you finish your dinner. Very unprofessional management team and F & B staff. Staff and manager will talk rudely with you , they believe you are visiting first time in a luxury hotel and you have never tried a buffet dinner in your lifetime. They confirmed that , this is their routine and standard menu for buffet dinner. Don’t expect more from this hotel. Avoid food and MAP Plan at this hotel. Buffet spread was in a small trolly , looks very cheap for this level hotel. If they can not manage or give service to 15 pax group , don’t expect much for 1-2 family booking.