Meliti Hotel (Adults Only)

Cute hotel with great views in the breakfast area, and nice staff. Also, the view of the hill at the semi-private pools is beautiful. The cleaning was done thoroughly daily in our room. As a nice bonus, there is a cute cat that comes to join at breakfast time every other day.

Worst experience ever In the photos everything looks great - but the reality is different This hotel has ruined all our expectations, we have never had such a bad experience in our lives. Let's start with how we found our room - toilet that constantly flushes, stuffy and stale room, ants, non-working air conditioning, big scratches on the glass of the pool, dirty pillows and bad smelling towels and sheets. We checked in very late and were tired, so we reported it to the reception the next day after breakfast, they assured us that everything will be fixed by the end of the day, very unprofessional, unfriendly and we felt and understood that they do not care about the needs of the guests and their reputation. Another room was not available as they were fully booked or they did not want to do it. Nothing was done on the same day as they promised, but also on the following days. Toilet that keeps flushing itself - was not fixed A/C not working - the next day we saw a worker checking something in our neighbors room so I asked him if he was there to check the A/C - he said yes but he didn't have the information to check our room too so we kindly asked him to do it. We also talked to our neighbors and their A/C was completely out of order and they couldn't sleep all night. Big scratches on the glass of the pool, also they didn't even clean the pool (we had a shared pool with two other rooms), on the second day I cut my big toe badly in the pool and my boyfriend went to the reception for first aid, my boyfriend got an answer from the receptionist that I could have cut my toe in another place but not in their hotel, thus implying that it is not true and gave him just a band-aid, the lady got angry at him that he has complaints and gave very unprofessional answers, he also told them about other problems we had and the lady pretended or maybe she really didn't know, again because of their unprofessional attitude. On the last day of our stay an ant control worker came - so you can draw your own conclusion. I don't want to say more about their breakfast, which was the same every day, bad and tasteless, about the parking and the location. We paid an exorbitant amount of money for the services they offered, 200 euros per night for such a disgusting hotel, no service, no excuses, nothing. I do not recommend this hotel at all. Avoid it completely.

We booked 3 nights at this hotel in a share pool with sea views. We arrived to be told there was a problem with our room and they were putting us in another room for the first night. We were put in a small room with the tiniest shower and bathroom I have ever seen. This was their basic room at considerably less cost than the room we had booked. No apology, no offer of compensation. When we complained loudly we were offered a free meal. We went to the restaurant that night and were given the menus. When they came to take our order I mentioned we had a free meal as compensation. They immediately gathered up our menus and said there was a problem. We were then handed the very basic half board menus. Once again we raised our voices and were given back the a la Carter’s menus. The next morning we waited and waited for our correct room to be available. We were told the cleaners on that floor didn’t start till 11am (even though they were around on other floors at 10am). We packed our bags and waited in reception and eventually were given the keys to our share pool room at 12.15pm. No offer of help with bags to relocate. This hotel is lacking in maintenance and cleaning standards are low. The staff are not particularly friendly and there are not many smiles. Fortunately our other hotels in Crete were a much more pleasant experience.

Not gear at all this year. We stayed in the hotel for 3 nights and we were really disappointed. Last year we stayed in the hotel for an entire week and we loved it and that is why we came back. However, this year the room was dirty, there were damages on the walls, the bath tub in the bedroom did not work properly and many more. When we arrived we've been told that there was an issue with the filter in the pool and they recommended us a different room which was a lot smaller than the one that we booked. We' ve been told that they would fix the pool the next day so we decided to stay in the room that we booked. However, the issue with the pool was not just the filter, the glass was really dirty most likely because people have been swimming after they've applied sunscreen, we were touching the glass and the dirt was coming out, also the sun beds and the sofa in the terrace were really dirty as well as the couch in the room. Additionally, the was like a shower room in the suit and the floor was slippery most likely because it has not been cleaned properly for days. The room has a really good view and the staff is really friendly, the hotel is offering a small breakfast buffet which is quite nice but the whole experience this year was not great at all.