Sentido Apollo Palace

Convenient location near beach, old town, and dining options. Praise for friendly, professional staff. Spacious, well-equipped rooms with good amenities. Three swimming pools cater to all ages. Good cleanliness maintained.

We've just returned from our stay here, I was slightly concerned as I’d seen some mixed reviews, but there really wasn’t anything to worry about, overall this is a lovely hotel, in my opinion the negatives are, this is not by any means a 5 star hotel, we felt it was very unreasonable they are charging 5 star tax, when travel company’s are rating it as a 4 star, the rooms shown on social media are the newly furnished ones, ours most definitely didn’t look like that, there’s minimal bar staff in the evening, no waiters, so everyone queuing for drinks at a bar with one person serving, some nights having to wait 20/25 minutes. Evening entertainment was pretty much non existent. At times there was a very strong drain smell and in that heat, it was not pleasant. Some of the decking around the Adults only pool is broken so you have to watch your step. Struggled to get beds around the main the pool, often all gone by 9am even though there are signs saying you can’t reserve, everyone did!! Now for the pros, from the moment we arrived we were greeted with welcoming, friendly staff, and this continued throughout our stay, the hotel and grounds are spotlessly clean, with staff visibly working all day to keep the high standard of cleanliness, food was amazing, a great choice available every evening. The three a la carte restaurants were lovely. The main pool has only just been updated, and it really is beautiful, we spent most of our time at the adults only pool, this is a much quieter area, special mention to Sakis who made some great strawberry daiquiris for us all, was nice to see him take such pride in the bar and pool area, The hotel itself is situated in a great position, right next to the beach and river, there are some lovely little bars along the beach and surrounding area. Overall this a a great hotel, Would the negatives put me off? Definitely not!! I would happily return🙂

This hotel is very nice. We took half board , the food was very nice and plenty. The hotel has 3 beautiful pool , lovely lobby and great restaurant. The rooms are so so , a bit small and the bathroom wasn’t great . The only problem was the cleaning service. We had difficulties to get clean bath showers and towels, and everyday cleaning. One of the best things was the entertainment team, especially beautiful Raquel . There were a lot of fun activities.